Surgical Services Patient Support Specialist

Bridgeview Eye Partners • Mishawaka, IN

6d • Onsite

About The Position

Cataract & Laser Institute (CLI) is seeking a friendly, adaptable Patient Support Specialist to help patients throughout their visit. This position floats between departments within the clinic, providing support as an optician, at the front desk, and as a technician. It’s a great fit for someone who enjoys learning new skills and helping wherever the team needs them most.

Requirements

• A patient-focused, dependable team member who is comfortable changing tasks throughout the day.
• Strong communication, organization, and customer service skills.
• Comfort learning clinical and optical processes.

Nice To Haves

• Experience in healthcare, ophthalmology, optical, or a patient-facing role is helpful; training will be provided.

Responsibilities

• Welcome patients, answer questions, schedule appointments, and maintain accurate patient information at the front desk.
• Assist patients with optical needs, including frame selection and other optician duties after training.
• Support technicians with patient preparation, testing, and clinic flow after training.
• Move between the three departments based on daily patient and staffing needs.
• Communicate clearly with patients and coworkers while protecting patient privacy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed