Surgical Scheduling Secretary - Operating Room

Glens Falls Hospital•Glens Falls, NY

5d•Onsite

About The Position

The Scheduling Secretary is responsible and accountable to assist in the overall functioning of the Operating Room in response to provider/customer needs encompassing communicative, receptionist, computer and administrative support services. These functions include, but are not limited to, assisting with medical records, contact with Patient Flow to report admissions and deaths, supply and equipment inventory, and unit records. Responsible for surgical schedule and places add-on / inpatient cases on the schedule as appropriate.

Requirements

High School diploma or equivalent required.
Ability to prioritize effectively: excellent organizational skills
Excellent written and oral communication skills
Basic computer literacy & math skills

Nice To Haves

Medical terminology preferred.

Responsibilities

Schedules and coordinates all surgical procedures in accordance with established surgical suite policies while ensuring optimum utilization of time and available space.
Makes changes to the schedule as necessary, communicating to appropriate staff.
Resolves problems / conflict related to schedule when appropriate and refers unusual problems /situations to leadership as necessary.
Keeps leadership and/or Coordinator apprised of potential, immediate, or future problems related to scheduling system.
Monitors daily Operating Room schedule.
Establishes and maintains effective interpersonal skills within the care delivery team.
Answers phone in a polite, friendly, respectful manner and relay message to appropriate resource in a timely, helpful manner.
Uses appropriate communication and negotiation skills in interactions with others.
Addresses conflicts as soon as possible with involved parties; if unable to resolve, uses appropriate channels for assistance.
Provides general support for team responsibilities encompassing maintenance of a safe environment, problem identification, conflict resolution, cooperation, commitment and appropriate utilization of resources.
Demonstrates responsibility and dependability by adhering to assigned work schedule.
Utilizes computer information system according to established standard for position and unit.
Communicates with Patient Flow staff regarding admissions / deaths and transfers.
Maintains and keeps current files, bulletin board and communication board.
Orders supplies and equipment for service.
Arranges for repair and replacement of facilities and equipment as needed and maintains related records.