Surgical Scheduler

USPI•Prince Frederick, MD

6d•$22 - $31•Onsite

About The Position

Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff. Schedulers will do benefits verification and provide patient estimates. Successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

High school graduate or equivalent
Previous surgery scheduling or medical scheduling experience preferred
Experience with insurance verification, benefits, and prior authorizations
Strong computer and data-entry skills
Excellent organizational and multitasking abilities

Nice To Haves

Outstanding leadership skills
Outstanding communication skills
Outstanding customer service skills
Ability to diffuse difficult scheduling conflicts efficiently with strategy
Demonstrate previous successful/positive customer service encounters or programs

Responsibilities

Daily maintenance of the surgery schedule
All aspects of the scheduling process
Strategizing and problem solving
Ensuring high levels of customer service with scheduling coordinators from all doctors' offices and Operating Room Staff
Benefits verification
Provide patient estimates