Surgical Scheduler, Day Shift, Surgical Services
About The Position
Shady Grove Medical Center seeks to hire an experienced Surgical Scheduler for our Surgery Department who will embrace our mission to extend God’s care through the ministry of physical, mental, and spiritual healing. As a Surgery Scheduler you will: • Schedule surgical, endoscopy, and procedural cases in alignment with surgeon availability, block time, and procedural capacity, ensuring all case details are complete and accurate. • Collaborate with perioperative leadership and surgeon offices to support timely and accurate scheduling. • Partner with perioperative leaders to adjust schedules for add‑ons, urgent cases, and real‑time operational needs. • Manage scheduling conflicts, cancellations, and rescheduling; maintain a clean, conflict‑free schedule and support optimal utilization. • Organize and process inbound procedural orders using appropriate systems and applications. • Perform quality assurance reviews of posted cases to ensure accuracy and correct errors as needed. • Ensure complete and accurate case entry, including required documentation, equipment needs, and surgeon preferences. • Manage add‑ons, cancellations, and schedule changes; communicate updates promptly to surgeon offices and perioperative leadership. • Maintain schedule integrity by identifying discrepancies, correcting errors, and escalating issues that may impact case flow or utilization. • Verify insurance eligibility and procedure coverage; coordinate with payer representatives and surgeon offices when coverage affects scheduling.
Requirements
- High school diploma or equivalent required
- Medical Terminology Course Preferred
- Specific surgical or perioperative scheduling experience preferred but not required. Medical appointment scheduling, healthcare office experience, or call center experience is acceptable.
Nice To Haves
- associate degree preferred
- Medical Terminology Course Preferred
- Specific surgical or perioperative scheduling experience preferred
Responsibilities
- Schedule surgical, endoscopy, and procedural cases in alignment with surgeon availability, block time, and procedural capacity, ensuring all case details are complete and accurate.
- Collaborate with perioperative leadership and surgeon offices to support timely and accurate scheduling.
- Partner with perioperative leaders to adjust schedules for add‑ons, urgent cases, and real‑time operational needs.
- Manage scheduling conflicts, cancellations, and rescheduling; maintain a clean, conflict‑free schedule and support optimal utilization.
- Organize and process inbound procedural orders using appropriate systems and applications.
- Perform quality assurance reviews of posted cases to ensure accuracy and correct errors as needed.
- Ensure complete and accurate case entry, including required documentation, equipment needs, and surgeon preferences.
- Manage add‑ons, cancellations, and schedule changes; communicate updates promptly to surgeon offices and perioperative leadership.
- Maintain schedule integrity by identifying discrepancies, correcting errors, and escalating issues that may impact case flow or utilization.
- Verify insurance eligibility and procedure coverage; coordinate with payer representatives and surgeon offices when coverage affects scheduling.
Benefits
- Work life balance through nonrotating shifts
- Recognition and rewards for professional expertise
- Free Employee parking
- Medical, Prescription, Dental, and Vision coverage for employees and their eligible dependents effective on your date of hire
- Employer-paid Short & Long-Term Disability, Basic Life Insurance and AD&D, (short-term disability buy-up available)
- Paid Time Off
- Employer retirement contribution and match after 1-year of eligible employment with a 3-year vesting period
- Voluntary benefits include flexible spending accounts, legal plans, and life, pet, auto, home, long term care, and critical illness & accident insurance
- Subsidized childcare at participating childcare centers
- Tuition Reimbursement
- Employee Assistance Program (EAP) support
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
