Surgical Scheduler / Catawba Valley Pulmonology and Sleep Medicine / PRN

Catawba • Conover, NC

20d

About The Position

The Surgical Scheduler performs patient financial counseling, collections, and insurance reporting functions for patient accounts. The position serves as a liaison between patients or their representatives and the hospital, providing education and counseling about financial obligations. The role is also responsible for scheduling and pre-registering patients for in-office and hospital procedures and surgeries.

Requirements

• Associate degree in Healthcare Management or a related field; alternatively, a high school diploma or equivalent and three years of experience performing billing and surgical scheduling duties in a medical specialty practice or hospital setting may be considered.
• Comprehension of insurance plans and related regulations.
• Proficiency in basic mathematics and healthcare reimbursement issues.
• Experience using Microsoft Excel and Word.
• Two years of related experience working with the public in applying third-party reimbursement procedures and knowledge of medical financial assistance agencies.
• Demonstrated proficiency in record keeping and patient interviewing.
• In-office and hospital billing experience in a specialty care setting.
• With training and on-the-job experience, should become proficient in the basic aspects of the position within three months of employment.

Nice To Haves

• Prior experience in the financial functions of a hospital or medical business related to accounts receivable.
• Healthcare patient accounting operations experience.

Responsibilities

• Perform patient financial counseling, collections, and insurance reporting for patient accounts.
• Communicate with patients or their representatives about financial obligations and provide related education and counseling.
• Schedule patients for in-office and hospital procedures and surgeries.
• Complete pre-registration activities for in-office and hospital procedures and surgeries.
• Manage incoming and outgoing referrals.

What This Job Offers

• Education Level: Associate degree