Surgical Scheduler - Cherry Hill, NJ (Part-time/Days)

Jefferson Health PlansCherry Hill, NJ
Onsite

About The Position

The Surgical Scheduler enhances the patient/customer experience by courteously and professionally scheduling inpatient/outpatient procedures and/or surgeries. The Surgical Scheduler supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson. Collect and review patient insurance information to include but not limited to: obtaining prior authorizations (inpatient and outpatient) and referral information and ensure all necessary approvals are in place prior to the scheduled surgical procedure. Completes pre-procedure phone calls and confirms appointment times with patients via telephone. Provides patient with all necessary pre-operative instructions. Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. Other duties as requested or assigned.

Requirements

  • HS Diploma or equivalent required
  • Customer service and/or patient facing healthcare experience preferred

Responsibilities

  • Collect and review patient insurance information
  • Obtain prior authorizations (inpatient and outpatient) and referral information
  • Ensure all necessary approvals are in place prior to the scheduled surgical procedure
  • Complete pre-procedure phone calls
  • Confirm appointment times with patients via telephone
  • Provide patient with all necessary pre-operative instructions
  • Adhere to HIPAA privacy and security requirements
  • Ensure compliance with all applicable federal, state, and local regulatory standards

Benefits

  • medical (including prescription)
  • supplemental insurance
  • dental
  • vision
  • life and AD&D insurance
  • short- and long-term disability
  • flexible spending accounts
  • retirement plans
  • tuition assistance
  • voluntary benefits
  • tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
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