Surgical Scheduler II - M-F, 8:30a - 5p
About The Position
The Surgical Scheduler II is responsible for scheduling procedures for various departments including the Operating Room (OR), Surgi centers, G.I Lab, and Heart and Vascular Interventional Services (HVIS) on Christiana and Wilmington Campuses. This role collaborates with physician's offices using multiple platforms to ensure the availability and proper utilization of resources such as time, equipment, and personnel. The position requires analyzing automated scheduling grids, selecting appropriate preference lists for instrumentation and supplies, and resolving scheduling conflicts in coordination with the Scheduling Supervisor/Assistant Nurse Manager. The Surgical Scheduler II also handles special requests, schedules urgent cases, and accurately captures patient information using SurgiNet software for seamless transmission to other departments. Accuracy in scheduling is paramount for patient safety and optimal flow, involving verification of patient demographics, insurance details, laterality, special needs, equipment, staff time, and correct procedure sites. The role also includes performing assigned work safely and reporting any unsafe conditions.
Requirements
- High school graduate or equivalent required.
- Three years clerical experience required.
- An equivalent combination of education and experience may be substituted.
Nice To Haves
- Proficient knowledge of basic OR equipment/instrumentation.
- Knowledge of surgical diagnoses.
Responsibilities
- Schedules procedures for various departments (OR, Surgi centers, G.I Lab, HVIS) on Christiana and Wilmington Campuses.
- Collaborates with physician's offices using email, scheduling platform que, and ORintelligence to schedule procedures.
- Assures the availability and proper utilization of resources including time, equipment, and personnel.
- Collaborates with Physician's office staff for dates and times to accommodate their requests for scheduling procedures.
- Analyzes automated scheduling grid to determine availability of requested date and time, differentiating between block and non-block designations.
- Selects correct Preference List from Surgeon's File Listing to request and reserve accurate instrumentation, supplies, and equipment.
- Identifies conflicts associated with case requirements utilizing knowledge of basic OR equipment/instrumentation.
- Collaborates with Scheduling Supervisor/Assistant Nurse Manager to resolve time conflicts and contact Surgeon's offices for time changes or adjustments.
- Works with Physician's office staff and leadership to address and schedule special requests for specific dates and times or requests to start earlier or later.
- Utilizes knowledge of surgical diagnoses and collaborates with OR leadership and Anesthesia to process scheduling of urgent case requests.
- Demonstrates competency using SurgiNet software to capture patient information and complete designated fields.
- Demonstrates competency using OR intelligence, OR scheduling platform que, excel spreadsheets for CSO consults, Soarian and Twistle.
- Collaborates with the PEP Staff in updating patient data in SurgiNet system.
- Responsible for accuracy in scheduling surgeries and procedures to allow optimal safety and flow.
- Performs assigned work safely, adhering to established departmental safety rules and practices.
- Reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations.
Benefits
- health insurance
- paid time off
- retirement
- employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
