Surgical Scheduler I

Premier Orthopaedics • Marple Township, PA

12d • Onsite

About The Position

Premier Orthopaedics, in partnership with Philadelphia Hand to Shoulder, is seeking a dedicated and skilled Surgery Scheduler to join our team in Broomall, PA. As two of the region’s most respected providers of orthopedic and upper extremity care, we offer a collaborative, patient-focused environment that prioritizes clinical excellence, innovation, and ongoing professional development.

Requirements

• High school diploma/GED or equivalent working knowledge experience preferred.
• Minimum of one – two (2) years of medical office scheduling or administration experience in a hospital or similar environment.
• Requires knowledge of insurance rules and regulations, coding and medical terminology, and computer scheduling systems.
• Allscripts Pro Suite or another Electronic Medical Records experience highly preferred.

Responsibilities

• Schedules office and hospital-based medical procedures for patients utilizing the appropriate scheduling codes.
• Interfaces with the appropriate staff to ensure a cohesive working relationship in providing patient care.
• Enters notes and/or special instructions for scheduling in the EMR system and updates the system as needed.
• Scribes voicemails and returns appropriate calls in a timely manner as needed.
• Calls patients to schedule surgery within 48 hours of the order being signed and schedules all pre-op and post-op appointments for the patient.
• Tracks and obtains medical clearances and pre-surgical testing for scheduled surgeries/procedures.
• Provides ongoing communication with patients regarding pre-certification, authorization, financial counseling, and scheduling process.
• Confirms patient’s insurance provider and either obtains prior authorization or communicates need for prior authorization to appropriate parties needed.
• Completes accurate documentation of informed consent with patient for surgery/procedure and collects patients’ financial responsibility in person or via telephone.
• Communicates clinical instructions needed for surgery/procedure, including but not limited to information regarding testing, time of patients scheduled arrival and other relevant details.
• Reviews discharge instructions with patients and ensures proper follow-up appointments are scheduled as needed.
• Updates patient information in the practice management system and EMR.
• Ensures canceled appointments and related ancillary appointments are canceled and communicated to all stakeholders.
• Assists with other office duties as needed, including but not limited to checking patients in/out, registering patients, preparing charts, answering phones, scheduling appointments, and completing disability and workers compensation forms.
• Follows all practice/site specific protocols pertaining to this job description.
• Other duties as assigned.

Benefits

• Comprehensive benefits package including medical, dental, and vision plans
• 100% employer-paid life insurance
• 401(k) with employer match
• Benefits begin the first of the month following hire date (for full-time employees)
• Generous paid sick and vacation time
• 7 paid holidays annually
• Opportunities for growth and advancement
• Employee referral reward program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED