SURGICAL/PROCEDURAL SCHEDULER, FH - PREOPERATIVE CLINIC

Froedtert • Milwaukee, WI

6d • Onsite

About The Position

Performs and coordinates clerical duties and pre-operative scheduling while functioning as an integral communication link for the nursing team, physicians, department contacts, OR, and surgical clinics. Accurately schedules patient appointments with appropriate Internal Medicine, Anesthesia, or APP providers based on surgical procedure, patient comorbidities and patient’s plan of care. Identifies and escalates case and appointment discrepancies to ensure surgical schedule is supported, and while contributing to problem resolution. Coordinates front desk duties to ensure efficient clinic appointment flow and demonstrating exceptional customer service standards.

Requirements

• One year of related experience is required.
• High School diploma or equivalent is required.
• Knowledge of medical terminology.
• Professional written/verbal communication and interpersonal skills.
• Typing 45-60 wpm.
• Ability to identify critical issues and exercise independent judgment.
• Demonstrated detail orientation with the ability to analyze, problem solve organize and manage multiple priorities.
• Excellent follow up skills a must.
• Proficiency in Word and Excel programs, Microsoft Office systems.
• Critical thinking skills.

Nice To Haves

• Three years previous clerical and surgery scheduling system experience is preferred.

Responsibilities

• Performs and coordinates clerical duties and pre-operative scheduling.
• Functions as an integral communication link for the nursing team, physicians, department contacts, OR, and surgical clinics.
• Accurately schedules patient appointments with appropriate Internal Medicine, Anesthesia, or APP providers based on surgical procedure, patient comorbidities and patient’s plan of care.
• Identifies and escalates case and appointment discrepancies to ensure surgical schedule is supported, and while contributing to problem resolution.
• Coordinates front desk duties to ensure efficient clinic appointment flow and demonstrating exceptional customer service standards.

Benefits

• Paid time off
• Growth opportunity- Career Pathways & Career Tuition Assistance, CEU opportunities
• Academic Partnership with the Medical College of Wisconsin
• Referral bonuses
• Retirement plan - 403b
• Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
• Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED