Surgical Pathology Coordinator

Mass General Brigham•Boston, MA

3d•$19 - $27•Onsite

About The Position

The Surgical Pathology Coordinator, working under the direction of the Administrative Supervisor and Administrative Manager, is responsible for the registration and insurance verification of consult cases received and the accessioning of specimens according to approved protocols. This role involves the documentation of materials received for all consult cases. The coordinator works under general supervision and performs clerical and technical functions required for core front-end laboratory operations. They will serve as the liaison between clients and BWH Pathology, managing the process for consult services and following up on the timely receipt of slides and blocks, return of slides and blocks, and archival of slides and requisitions.

Requirements

High School Diploma or GED required.
Knowledge and use of basic medical terminology.
Basic knowledge of Microsoft Office application required.

Nice To Haves

Associate degree preferred.
Experience in a healthcare or laboratory setting preferred.
PowerPath, EPIC knowledge preferred, but not required.

Responsibilities

Maintains established department policies, procedures and objectives, including the areas of quality assurance, safety, environmental and infection control.
Complies with all regulatory (Joint Commission) and billing compliance standards.
Responsible for daily handling, filing, tracking, and retrieval of BWH diagnostic slides. Must be able to verify status of all cases upon request.
Weekly processing and inter-filing of slides composed of frozen section, breast core, and hematopathology slide cases.
Daily processing/inter-filing of unstained slides.
Process requests for BWH slides for outside review: receive, log, and process requests via phone, fax, email, responding promptly and efficiently to all requests.
Liaise with large number of internal and external departments, and physician offices: locally, domestically and internationally. Includes liaising with BWH International Office, as well as, Research Core facilities, as needed.
Working in conjunction with Administrative Supervisor, will liaise with outside pathologists, research clinicians, and patients, to process all requests for BWH block/slide retrieval from outside storage facility, ARMS/RETRIEVEX. Will also develop and maintain tracking and filing system for all materials.
Responsible for departmental relationship with outside storage facility, ARMS/RETRIEVEX as it pertains to daily retrieval of pathology slides and paraffin blocks, and the ongoing archiving of materials, including maintaining database, and all activities associated with organizing, labeling and tracking stored/requested items.
Accessions case into Pathology LIS (PowerPath) following established procedures: Determination of Department or Private Consult will be determined following established procedures. Enters information in PowerPath after careful evaluation of requisitions with close attention to detail. Proofreads all material to verify accuracy and quality control (review to include proofreading requisition) and accession materials, using two patient identifiers throughout process. Creates and prints barcoded labels for slides and blocks; labels materials ensuring accession # matches slides and blocks. Puts case in slide file folder along with corresponding requisition and pathology report(s) and scan into delivery location.
Responsible for the distribution of consult cases to appropriate staff pathologist for their review. Cases should be distributed according to established procedures for rush/priority cases. Department consults are delivered to the service shelf or mailbox. Private Consults are delivered to the pathologist’s mailbox. Communicate with the supervisor when issues arise around priority/triaging cases.
Initiates and maintains communication with the supervisor regarding service issues, complex cases, difficulties, and circumstances requiring special attention.
Types documents for final reports.
Scans requisition and outside pathology reports into the laboratory information archiving system.
Prints billing invoices as requested and faxes to billing office.
Acts as the receptionist to support incoming calls and inquiries.
Performs miscellaneous administrative tasks: faxes documents, prepares materials for courier pickup, and delivery and pick-up of materials in the medical campus.
Returns consult materials to referring facility.
Re-accessions cases and places orders in PowerPath.
Schedules FNA procedures.
Performs all other duties and responsibilities as directed.