Surgical Coordinator - Ambulatory Care Center - Full-Time Day Shift (24453)

Bergen New Bridge Medical Center • Paramus, NJ

10h • Onsite

About The Position

Join Our Team at Bergen New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, Bergen New Bridge Medical Center is looking for a Surgical Coordinator.

Requirements

• 1 year of experience working in a physician group practice.
• Prior Registration and authorization knowledge required.
• Must have significant knowledge of computer applications including Microsoft Word, Excel, practice management software, PowerPoint, as well as web and web-based software.
• Ability to perform multiple and diverse tasks simultaneously required.
• Must have experience with processing authorizations in physician practice.
• Working knowledge of managed care basics, and experience working with a managed care and Medicare population.
• Comfortable using email and interacting with Internet applications.
• Knowledge of practice management and word processing software.
• Pleasant speaking voice and demeanor.
• Good communication skills.
• Neat, professional appearance.

Nice To Haves

• Equivalent education, experience and/or training may be substituted for the degree requirements.

Responsibilities

• Coordinates clinical and business paperwork prior to surgery so patients are clinically and financially prepared for surgery.
• Understand the process for precertification/preauthorization from insurance companies for surgery and ancillary testing.
• Understand basic principles of insurance coverage.
• Obtain insurance information and demographic information as needed.
• Confirm pre-operative instructions with patients as directed by the physician assistant or physician.
• Work with Operating Room staff to ensure appropriate equipment is available.
• Assists with coordination of operative and post-operative schedules for patients and providers.
• Works with providers to schedule testing/blood work.
• Forwards test results to appropriate providers in a timely manner.
• Faxes to appropriate providers.
• Works with Access Staff to ensure any ancillary testing needing authorization is obtained.
• Work with surgical physicians to ensure any patient whom no shows or cancels an appointment is followed up on.
• Works collaboratively with Peri-Op department.
• Provides support to the front desk area when needed.
• Responds to written and telephone inquiries from patients, physician offices, insurance companies.
• Inform other staff of pertinent information.
• Responds professionally and pleasantly to telephone messages.
• Obtains adequate/accurate information and delegate’s information appropriately.
• Maintains communication with physicians, mid-level providers, patients, hospitals, insurance companies.
• Maintains patient confidentiality, complies with HIPPA guidelines as established by the practice.
• Works with the Practice Manager to ensure safe and professional patient care
• Attends Monthly staff meetings
• Performs other duties as assigned to support the overall objectives of the department and organization.

Benefits

• competitive medical, dental, and vision plans
• generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays
• tuition reimbursement
• continuing education programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees