Surgical Coordinator - Dr. Lovecchio

Hospital for Special Surgery•Paramus, NY

34d•Onsite

About The Position

How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Requirements

Associate’s Degree
At least two years of related MD office/healthcare experience.
Familiarity with medical terminology and general office protocol required.
The ability to type 45-60 words per minute
Exceptional organizational strengths
Excellent written and verbal communication skills.
Proficient in Microsoft Word, Excel, and PowerPoint.

Nice To Haves

Prior experience scheduling surgeries, coordinating patients’ pretesting appointments is much preferred.

Responsibilities

Maintaining and improving the clinical and administrative workflow of a busy surgical orthopedic practice.
Coordinating all aspects of surgical coordination; anticipating the needs of patients as they arise.
Scheduling and coordinating patient appointments.
Performing a variety of clerical functions including inventory control.
Promoting a professional atmosphere through courteous communication, cooperation and respect for patients, visitors and members of the healthcare team.
Upholding stellar customer service practices for patients and families, as well as acting as a liaison to the physician and hospital departments.
Triage phone calls and patient inquiries, in a professional and efficient manner.
Retrieve messages frequently from voicemail (and EMR system where applicable) and return messages by the end of business day.
Schedule & confirm patient appointments (new visits, follow-ups and post-ops).
Schedule surgeries and other ancillary tests as directed by physician or office manager.
Perform financial transactions and related functions when appropriate and directed by physician or office manager.
Facilitate communication between physician and hospital departments, department management and patients.
Work independently on assigned tasks with minimal supervision.
Promote cooperation through teamwork.
Complete all in-service learning requirements including but not limited to the annual in-service learning.
Perform other duties as assigned.