Surgery Coordinator/Scheduler
Physicians East•Greenville, NC
•Onsite
About The Position
The surgical coordinator will serve as a counselor/educator for the patients scheduling surgery and additional physician appointments responsibilities to Physicians East, P.A. and within the framework of the office and corporate policies and procedures of the department.
Requirements
- High School Diploma required
- Experience in a medical office environment is required.
- Must have strong computer experience.
- Must have a strong sense of team commitment, which includes meeting deadlines, punctuality and excellent follow-through and feedback.
- Must display a high level of confidentiality, integrity, and initiative.
- Ability to form positive and collaborative relationships with peers and physicians at all levels within the company.
- Must possess exceptional interpersonal communication skills and can create a favorable impression for the organization to all staff, patients, and the public.
Nice To Haves
- Associates Degree preferred.
Responsibilities
- Acts as liaison between physicians, patient, hospital, SurgiCenter, Eastern Radiology, any other entity where surgery is performed.
- Schedule/coordinate referrals to offices both inside and outside of Physicians East.
- Schedules all surgeries, referral appointments and post-op appointments.
- Answers calls for the department and schedules appointments.
- Always be extremely courteous and helpful and utilizes telephone in a courteous manner.
- Educates patients regarding pre-operative instructions and consents.
- Informs the surgery facility of any special needs of the patient.
- Prepares pre-op papers for patient to take to facility at pre-op visit prior to surgery.
- Sends surgery patient to the appropriate facility for chest x-ray, EKG, and blood work.
- Cancels and reschedules surgery as needed.
- Posts surgical cases with the hospital and surgical center using Healthspan.
- Coordinates and notifies physicians of surgery schedule.
- Participate in in-service education, staff meetings, and other continuing education programs to maintain optimal technical knowledge.
- Attend safety classes & compliance training as offered by Physicians East, PA.
- Work as a contributing member of a team to keep departments running smoothly.
- Performs other tasks as needed or required.
- Must maintain confidentiality.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
