Surgical Clinical Reviewer, Quality Specialist - Canning Thoracic Institute (CTI), Full-time, Days

Northwestern Memorial Healthcare • Chicago, IL

5d

About The Position

The Surgical Clinical Reviewer (SCR) supports the mission, vision, and values of Northwestern Medicine and complies with organizational policies, ethical standards, and applicable regulatory and accreditation requirements. The role collects and submits reliable registry data through detailed surgical chart review and database entry. It also analyzes data to identify quality-improvement opportunities and facilitates improvement efforts. The position requires data analysis, presentation, and interpersonal skills to influence stakeholders across the hospital.

Requirements

• Registered Professional Nurse in the State of Illinois.
• Bachelor’s degree.
• At least 3 years of relevant clinical experience.
• Strong planning, organizational, interpersonal, and conflict-resolution skills.
• Proficiency with PC applications, including Excel, Word, and PowerPoint.
• Understanding of and ability to use or apply basic statistics.
• Ability to review data and documents for accuracy and consistency.
• Ability to accept and learn from constructive criticism, make decisions with limited information, and stay abreast of regulatory changes to maintain compliance.
• Excellent verbal and written communication and interpersonal skills.
• Ability to troubleshoot software and system issues.
• Demonstrated problem-solving skills.
• Ability to work independently and as part of a team.

Nice To Haves

• At least 2 years of quality-improvement knowledge and experience.
• Advanced Excel and Access skills.
• 1 year of clinical chart review and abstraction experience.
• Experience with EPIC.

Responsibilities

• Identify patients for inclusion in the registry or database according to program protocol.
• Collect preoperative, operative, and postoperative program data using the hospital medical record system.
• Contact patients and/or families by telephone or written correspondence to record postoperative occurrences associated with surgical procedures.
• Meet registry caseload accrual and follow-up requirements.
• Enter data accurately and on time into the program website, and ensure completed data is transmitted by program deadlines and case-lock dates.
• Complete required training, certification, and competency requirements.
• Work with other SCRs and the Surgeon/Physician Champion on all aspects of the program and share data with hospital groups to advance improvement.
• Conduct targeted patient-level investigations of themes or trends identified in data reports.
• Represent the registry on hospital quality committees.
• Lead and/or collaborate independently on quality-improvement activities.
• Analyze reports and develop presentations to support quality-improvement efforts.
• Organize and facilitate certification site visits and registry validations as needed.
• Perform other responsibilities designated in support of organizational priorities.

Benefits

• Tuition reimbursement
• Loan forgiveness
• 401(k) matching
• Lifecycle benefits
• Benefits supporting physical, emotional, and financial well-being and protection for unexpected life events

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level