Surgical Care Coordinator

North Florida Surgeons•Crestview, FL

4d•Onsite

About The Position

We are seeking a detailed-orientated, strong team player and highly organized candidate to join our group as a Surgical Care Coordinator. You are responsible for the coordination and education of services for our patients’ receiving surgery with our Orthopedic/Spine Physicians. You will play a vital role in patient scheduling, procedure coordination and surgery chart preparation.

Requirements

Customer Service Experience
Anatomy knowledge
Insurance knowledge
Excellent oral and written communication & analytical skills
Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance
Ability to multi-task efficiently and effectively, remain calm in busy or stressful situations and work well with minimal supervision; skill in exercising initiative, judgement, discretion and decision-making to achieve practice objectives
Knowledge and adherence to HIPPA, Compliance and OSHA

Nice To Haves

Experience with EMR software preferred – Athena
Experience with Microsoft applications – Word, Excel, Office 365

Responsibilities

Schedule patients for Orthopedic/Spine Surgeries
Verify patient’s insurance benefits and coverage; collecting any out-of-pocket patient responsibilities
Obtaining pre-operative clearances from Primary Care Providers, Cardiologist, Nephrologist, etc
Coordinate with patients their pre-operative, surgery and post-operative appointments and requirements
Coordinating any changes with Physicians surgery schedule with Clinical Director and/or facilities
Preparing weekly surgery charts for clinical team members
Communicate effectively and efficiently with patients, providers, team members and facility staff
Entering and updating patient information in the EMR system
Maintain HIPAA compliance and patient confidentiality at all times
Any other job duties as assigned