Surgical Boarding Specialist Coordinator

McLaren Health Care • Southfield, MI

1d • Onsite

About The Position

Under general supervision of the Registered Nurse and/or manager, will be responsible for the completion of the Surgical Boarding Process, not limited to, and including the following: assures completion of the Surgical Boarding Sheet, verification of patient demographics to ensure that the financial viability of KCC is secured at the most basic level, obtains authorization and referrals for surgical procedures and or ancillary tests, and provides clerical support services as needed.

Requirements

• High School Diploma or equivalent.
• General knowledge of medical terminology.
• Detail oriented.
• Good telephone etiquette.
• Excellent verbal and writing skills.
• At least 1 year experience in healthcare setting.

Nice To Haves

• Additional college or vocational school coursework preferred.
• Experience with insurance authorization process preferred.

Responsibilities

• Works closely with members of the multidisciplinary team. Must cultivate a good rapport with physicians and staff to promote good working relations.
• Utilizes knowledge of medical terminology to transcribe and prepare the OR Surgical Boarding form, patient medical information, medical reports and other materials as needed.
• Assures completion of the OR Surgical Boarding form and faxes to the HUH Boarding Room. Contacts HUH OR to confirm boarding sheet has been received, and confirmation of date and time of procedure.
• Contacts patients and confirms the OR/Surgery/Procedure Date and Time, patient demographics, and or addresses patient questions/concerns/comments. Accesses physician’s Outlook Calendar, inserts OR/Procedure, and marks Outlook Calendar as confirmed with date/initials. Refers to the Registered Nurse as needed.
• Provides patients with OR/Surgery/Procedure instructions/directions as provided by/directed by the Registered Nurse.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED