Surgical Account Manager (Johnson City, TN)
About The Position
Medtronic is seeking a committed professional for a remote Surgical Account Manager position. While remote, the candidate must reside within the territory and be able to drive to multiple accounts throughout the region, requiring a valid driver's license. This role is crucial for driving surgeon demand across the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation. The position involves developing and executing strategic sales plans, identifying practice trends, and cultivating key customer relationships to drive market growth and adoption. The ideal candidate will collaborate with clinical and administrative stakeholders to expand business opportunities, conduct business reviews, and contribute to conversion efforts.
Requirements
- High School Diploma (or equivalent) AND at least 6+ years of field sales experience OR Associate’s Degree AND at least 4+ years of field sales experience OR Bachelor’s Degree AND at least 2+ years of field sales experience
- Field-based role that requires 50% travel within the territory
- Valid driver's license
Nice To Haves
- 2 years of a proven track record in sales within a highly regulated industry or in medical device or healthcare industry, preferably in the surgical or related fields
- Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders.
- Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.
- Ability to analyze business trends and use insights to develop actionable strategies.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively within a team environment.
- Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite.
Responsibilities
- Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.
- Lead the creation and execution of account-level contractual strategies.
- Optimize contracts and drive category expansion across Surgical.
- Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
- Develop and maintain strong relationships with key economic and clinical stakeholders.
- Drive adoption and utilization of all Surgical Center of Technology (COT) products, including: Stapling, Energy, Wound Closure, Electrosurgery, Situate, Access & Instrumentation (A&I).
- Cultivate and strengthen relationships with field distribution partners.
- Maximize partnership programs and leverage account intelligence to increase market share.
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement (subject to IRS earning minimums)
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
