Surgical Account Manager - Jacksonville, FL
About The Position
Medtronic is seeking a committed professional for a remote Surgical Account Manager position. While remote, the candidate must reside within the Jacksonville, FL territory and be able to drive to multiple accounts. The role involves driving surgeon demand for the full Surgical COT portfolio, developing strategic sales plans, identifying practice trends, and cultivating customer relationships to drive market growth. The ideal candidate will collaborate with clinical and administrative stakeholders to expand business opportunities, conduct business reviews, and contribute to conversion efforts.
Requirements
- Minimum Requirements: High School Diploma (or equivalent) AND 6+ years experience OR Associate’s Degree AND 4+ years experience OR Bachelor’s Degree AND 2+ years experience.
- Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.
- A valid driver's license is essential for this role.
- Must possess unrestricted U.S. work authorization at the time of hire and for the duration of employment (unless hired into a Principal-level role or above).
Nice To Haves
- Previous experience with medical device/OR sales.
- Proven track record in sales within the medical device or healthcare industry, preferably in the surgical or related fields.
- Strong understanding of clinical environments and the ability to communicate complex product information to diverse stakeholders.
- Experience in building and managing key customer relationships with decision-makers in both clinical and administrative roles.
- Ability to analyze business trends and use insights to develop actionable strategies.
- Excellent organizational and time-management skills.
- Strong communication and interpersonal skills.
- Ability to work independently and collaboratively within a team environment.
- Proficiency with CRM software (e.g., SF.com) and Microsoft Office Suite.
Responsibilities
- Serve as the main point of contact across MDT account teams, including District Managers (DM), Sales Area Directors (SAD), Sales Operations Specialists (SOS), and teams specializing in GYN and Hernia portfolios.
- Lead the creation and execution of account-level contractual strategies.
- Optimize contracts and drive category expansion across Surgical.
- Own and execute quarterly Customer Business Reviews to evaluate performance and identify growth opportunities.
- Develop and maintain strong relationships with key economic and clinical stakeholders.
- Drive adoption and utilization of all Surgical Center of Technology (COT) products, including: Stapling, Energy, Wound Closure, Electrosurgery, Situate, Access & Instrumentation (A&I).
- Cultivate and strengthen relationships with field distribution partners.
- Maximize partnership programs and leverage account intelligence to increase market share.
Benefits
- Competitive Salary
- Flexible Benefits Package
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
