Surgery Support Coordinator

The US Oncology Network•Maplewood, MN

1d•Onsite

About The Position

Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference. Come join this dynamic team who is passionate about providing exceptional care to our patients.

Requirements

High School diploma or equivalent required.
Position requires 0-2 years of Surgical practice/office work experience including work in insurance authorization, insurance verification and/or scheduling with ability to explain patient responsibility in accordance with their benefits plan (as applicable).
Knowledge of medical and surgical terminology required.
Must have excellent communication skills, written and verbal, with ability to multitask.
Proficiency with computer systems and Microsoft Office (Outlook, Word, and Excel) required.

Responsibilities

Under minimal supervision, dedicated to internal surgery scheduling from physician’s orders as directed by the physician.
Close working relationship and good communication with physician a must.
Reserve operating room date and time.
Schedule anesthesia and surgical assistant and any outside surgical representatives and/or equipment necessary for procedure.
Provide patient with pre-operative testing information ordered by physician.
May be required to obtain any pre-operative testing results requested by physician and take appropriate actions as directed by Physician.
Obtain necessary insurance authorization and pre-certification from insurance company with the proper Procedure (CPT) and Diagnosis codes (ICD-10).
Communicate to the patient surgical information, all necessary prep the date/time/location of the appointment.
Will help orient, train and assign work of junior level staff.
Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards
Plan, implement, coordinate, evaluate and promote the continuity of care consistent with established standards and practices
Sequence, prioritize, follow up, and multi-task, multiple provider inputs
Review with patient, their medications and health history; may impact surgical clearance from other care providers
Coordinate tasks associated with case scheduling to include completion of all required pre-surgery/procedure tasks, based on type of case
Review with patient name of procedure/surgery to be performed
Review with patient any embedded protocols, notifications and/or tasks to be completed
Discuss with patient any/all preparations including bowel preps
Confirm surgery scheduled date with the patient, facility and anesthesia
Requests and ensures appropriate authorizations are obtained in a timely/effective manner for all scheduled procedures/surgeries.
Ensure reports (e.g., Pathology, OR, other) are captured in chart
Release any OR blocks with surgical facilities in accordance with stated policy to avoid penalties associated with OR utilization rates
Administer and process financial and patient care commitments (with any additional staff as appropriate)

Benefits

Medical
Dental
Vision
Life Insurance
Generous Paid Time Off (PTO)
Free Short-term and Long-term Disability Coverage
401k plan with company contribution
Wellness program that rewards you practicing a healthy lifestyle
Tuition Reimbursement
Employee Assistance Program and Discount Program to some of your favorite retailers
Free Parking
Career Growth and Development
Supportive Team and Resources