Surgery Scheduling Coordinator

Premier Medical Resources•Houston, TX

About The Position

Premier Medical Resources is looking for Surgery Scheduling Coordinator to join our team! The Surgery Scheduling Coordinator is responsible for checking patient orders, documents received and understanding patient needs to successfully organize and schedule procedures accordingly and promptly. The Surgery Scheduling Coordinator will schedule hospital procedures consistent with the patient's diagnosis and procedure request. Premier Medical Resources is a healthcare management company headquartered in Northwest Houston, Texas. At Premier Medical Resources, our goal is to leverage and combine the expertise and skillset of our employees to drive quality in all we do. Our goal is to create career pathways for our employees just starting their professional career, and to those who seek to bring their expertise and leadership as we strive to combine best practices and industry excellence. Come join our team at Premier Medical Resources where passion and career meet. Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.

Requirements

Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology
Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, Word, and eCW
Strong attention to detail: being careful about detail and thorough in completing work tasks
Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done
Exceptional customer service and phone etiquette with patients, employees, and the public
Ability to communicate professionally with patients
Energetic with a desire to learn and develop new skills
Utilization of clinical knowledge to schedule appropriate procedures/surgeries per provider's orders.
Ability to respond to both written and oral correspondence regarding scheduling changes/cancellations in a timely, accurate manner.
Demonstrate organization and ability to manage demanding workloads with accuracy.
High School Diploma or GED
One (1) year experience in medical office scheduling setting
Basic Life Support (BLS) certified or must be obtained within thirty (30) days of hire.

Responsibilities

Communicates with all appropriate parties regarding patient and surgery
Ensures pre-op orders and H&P is obtained
Verifies if all authorizations have been obtained prior to scheduling surgery
Schedules and/or reschedules patient follow-ups and surgery
Coordinates with anesthesia provider to confirm case coverage
Informs and provides patient with necessary information and instructions prior to surgery date
Follows-up on all Canceled or No-Show Patients
Works closely with OR Manager/Charge nurse to avoid equipment/supply conflict
Moves patients through appointments as scheduled
Answers telephone and deal with inquiries
Updates patients’ information into database
Scans and files into patient docs on the EMR, patients paper chart, or computer folder (as applicable)
Manages filing and record keeping activities
Alerts Administration of new physicians scheduled procedures
Updates daily log of all patients who have confirmed surgeries
Submits information to verification department for pre-authorization
Ensures completeness and accuracy of patients’ forms
Reports statistics as required
Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements
Performs other related duties as assigned to support the hospital