Surgery Scheduling Coordinator - Women's Health

TriHealth•Cincinnati, OH

4d•Onsite

About The Position

The Surgery Scheduling Coordinator is responsible for the management and organization of most aspects of specialists' surgery schedules in outside facilities. This includes, but is not limited to, the pre-certification of all scheduled surgeries, scheduling elective and urgent surgeries, and communicating pertinent information to appropriate departments and personnel regarding the patient's surgery. The role requires effective communication with patients, personnel, and providers at all times.

Requirements

High School Diploma or GED
1 - 2 years experience in a Customer Service health-related field
Thorough knowledge of medical and surgical terminology
Familiarity with surgical procedures

Responsibilities

Manage and organize aspects of specialists' surgery schedules in outside facilities.
Pre-certify all scheduled surgeries.
Schedule elective and urgent surgeries.
Communicate pertinent information to appropriate departments and personnel regarding patient's surgery.
Communicate effectively with patients, personnel, and providers.
Perform under pressure while maintaining good organizational abilities.
Accurately enter data into information systems including Meditech, for registration, charges, and department's patient database.
Communicate effectively with team members through participation in conflict resolution and team problem-solving.
Demonstrate problem-solving initiative when situations with providers arise, including meeting with providers face-to-face.
Safeguard confidential data responsibly with regards to HIPAA laws and guidelines.
Schedule elective and urgent cases for GHA specialists using good organizational skills, including pre-certification of procedures and scheduling of post-operative appointments.