Surgery Scheduling Associate (Outpatient), Full Time, Day Shift

Adventist Health • Portland, OR

6d • Onsite

About The Position

Adventist Health Portland has been caring for East Portland since 1893, growing alongside the community we serve. Today, more than 2,300 employees are dedicated to whole-person care, mind, body and spirit, across our 302-bed medical center, emergency department, and network of clinics, urgent care, home care and hospice services. The Adventist Health Northwest Heart Center, located on our medical center campus, provides advanced cardiovascular care, bringing together expert providers, innovative treatments and compassionate support for patients across the region. This role coordinates and schedules surgeries and follow-up appointments, as designated by physicians. It involves interacting with patients, physicians and staff to provide accurate, timely and responsive information within and outside clinics and facilities.

Requirements

• High School Education/GED or equivalent
• Medical Assistant certification: Preferred
• Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from approved vendor per AH policy: Preferred

Nice To Haves

• Associate’s/Technical Degree or equivalent combination of education/related experience

Responsibilities

• Schedules patients for surgery and completes appropriate paperwork for surgery facilities.
• Verifies patient insurance coverage, determines whether surgical referrals or authorizations are needed and begins necessary processes.
• Answers phone calls, takes referrals, receives messages and transfers calls, as appropriate.
• Faxes medication lists to doctors and performs other faxing or file transmissions, as necessary.
• Files, photocopies and scans client records.
• Assesses operating room, staff, equipment and instrument availability before scheduling cases.
• Ensures computer and office-equipment knowledge are maintained up to date.
• Prepares daily reports and generates monthly statistical reports, in adherence with established procedures.
• Schedules daily operating room (OR) use.
• Schedules call sheets for appropriate areas and prepares pre-admission visit schedules.
• Provides daily operating room schedules, call sheets and pre-admission visit schedules.
• Works with appropriate departments to ensure accurate and timely information for patient billing.
• Schedules nursing staff, receives referrals and assigns tasks to appropriate staff.
• Schedules new nursing staff for one-on-one training with existing staff.
• Performs other job-related duties as assigned.

Benefits

• All associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED