Surgery Scheduler - Adult Surgery

OU Health•Oklahoma City, OK

1d•Onsite

About The Position

The Surgery Scheduler maintains the schedule for all surgeries, supports quality assurance processes, and compiles department statistical reports. The role coordinates surgery schedules with physicians and other departments to support efficient use of surgical suites and staff, maintain appropriate documentation, and promote patient safety and teamwork. The position is located at the University of Oklahoma Medical Center and is full-time, Monday through Friday, 8:30 a.m. to 5 p.m.

Requirements

High school diploma or GED.
At least one year of experience in surgery scheduling.
Advanced communication skills and ability to manage multiple priorities and communicate calmly.
Ability to use a surgery scheduling system.
Ability to work under stress.
Advanced computer skills, including knowledge of computer scheduling applications and Electronic Medical Record systems.
Ability to establish and maintain long-term customer relationships by consistently meeting and exceeding expectations.
Advanced ability to work effectively with employees, patients, and external parties.
Advanced knowledge and understanding of organizational policies, procedures, and systems.

Responsibilities

Coordinate all surgery scheduling, considering desired dates, surgery priorities, procedure lengths, and efficient use of surgical suites and staff.
Maintain a paper seven-day surgery schedule as backup for computer downtime.
Notify necessary parties when schedule changes are required.
Print and distribute surgery schedules daily as needed.
Coordinate schedules with physicians and provide extensive customer relations support.
Use the Patient Electronic Medical Record system to compile data and reports, including quality assurance statistics and daily surgical department efficiency reports.
Check for physician orders and attach them to patient medical records to support appropriate care.
Communicate professionally with physicians and physician office staff to ensure required documentation is in place.
Work professionally with nursing and ancillary departments to maintain a teamwork approach.
Use occurrence reporting systems to report potential patient safety issues.
Assist in resolving patient concerns.
Adhere to the Code of Conduct philosophy and Mission and Values Statement.
Perform other duties as assigned.