Surgery Scheduler

USPI•Haymarket, VA

4d•Onsite

About The Position

Haymarket Surgery Center is a multispecialty surgical facility dedicated to providing exceptional patient care. We pride ourselves on delivering efficient, compassionate, and high-quality care to our patients and their families. Under the direction of the Business Office Manager, is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors offices and Operating Room Staff.

Requirements

Previous experience as a Surgery Scheduler, Medical Office Coordinator, or similar role
Excellent communication and interpersonal skills, with the ability to navigate sensitive patient conversations
Strong organizational skills, with a keen eye for detail and the ability to manage multiple priorities
Proficiency with scheduling software and electronic medical records systems
A team player with a positive attitude and the ability to work effectively in a high-energy, collaborative environment

Nice To Haves

Knowledge of medical terminology and surgical procedures is a plus
Outstanding leadership, communication and customer service skills
Ability to diffuse difficult scheduling conflicts efficiently with strategy
Ability to demonstrate previous successful/positive customer service encounters or programs

Responsibilities

Daily maintenance of the surgery schedule
All aspects of the scheduling process
Strategizing and problem solving
Ensuring high levels of customer service with scheduling coordinators from all doctors offices and Operating Room Staff