About The Position

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com . Company: Tidewater Eye Centers and Virginia Eye Consultants Job Title: Surgical Coordinator Department: Ophthalmology Reports To: Surgical Services Manager Location: This position is based in Portsmouth and requires travel to Chesapeake, Virginia Beach, and training in Norfolk. We pay mileage! SUMMARY Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

Requirements

  • High School diploma or GED equivalent is required
  • Proficient in Microsoft Excel, Word, PowerPoint, Outlook
  • Reliable transportation that would allow employee to go to multiple work locations with minimal notice
  • Employees must be able to lift, carry, push, and pull items up to 25 lbs.
  • Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology.
  • Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time.

Nice To Haves

  • Desire to gain industry knowledge and training
  • Demonstrates initiative in accomplishing practice goals
  • Ability to grow, adapt, and accept change
  • Consistently creating a positive work environment by being team-oriented and patient-focused
  • Ability to interact with all levels of employees in a courteous, professional manner at all times
  • Experience in financial counseling is preferred
  • Experience working with insurance is preferred
  • Occasional driving or climbing may also be necessary.

Responsibilities

  • Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.
  • Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver.
  • Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.
  • Counsel patients for Physician Fee and Eye Surgery Center.
  • Follow up on and collect surgery payments.
  • Other duties as assigned.

Benefits

  • Full Benefits Package - Medical, Vision, Dental and Life Insurance
  • 401k + Employer Matching
  • Paid Time Off and Paid Holidays
  • Paid Maternity Leave
  • Optical Education Reimbursement
  • Competitive Base Pay
  • We pay mileage!
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