Surgery Scheduler Gastroenterology

Banner Health•Mesa, AZ

2d•Onsite

About The Position

The Surgery Scheduler schedules surgical, cardiovascular, or obstetrical procedures using a computerized scheduling system. The role enters patient demographic and registration information, charges, orders, and other relevant data; compiles statistical information and reports for management; and may serve as a liaison among department staff, physicians, patients, and families. In this gastroenterology position, the scheduler verifies surgery requests and case times, prepares preliminary reports for outside clinics, confirms equipment for scheduled cases, and creates block times as needed. The position requires maintaining a smooth workflow, working with minimal supervision under stressful situations, setting priorities, and handling confidential information. The position is based at Banner Desert Medical Center in Mesa, Arizona. The stated schedule is 8:30 a.m. to 5:00 p.m., Monday through Friday.

Requirements

High school diploma, GED, or equivalent working knowledge.
Skills and abilities typically attained with 2 years of medical clerical experience; preferably in hospital central scheduling or physician-office scheduling.
Knowledge of medical terminology.
Knowledge of payor contract terms and processes.
Excellent organizational skills and effective human-relations and communication skills.
Effective teamwork skills and the ability to meet deadlines and productivity standards.
Knowledge of word-processing and spreadsheet software and the ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience.

Responsibilities

Coordinate and schedule elective, urgent, or emergent surgeries and other procedures in a computerized scheduling system.
Verify and review physician privilege status before scheduling, maintain related records, and keep information confidential.
Acquire authorization numbers, History and Physicals, and current laboratory results; request prior medical records when needed.
Type and print physician orders for multiple physicians and departments.
Schedule and maintain physician block times and process block time releases.
Enter physician orders for laboratory, blood bank, medical imaging, and cardiology services.
Enter diagnostic test results, patient registration information, and patient charges.
Compile data and prepare statistical reports for management.
Audit charge management, reconcile charge packet information, and identify and correct missed or incorrect charges when appropriate.
Serve as a receptionist for the assigned unit by answering phones, relaying messages, and greeting and directing patients, visitors, physicians, and families.
Answer questions about policies and procedures and act as a liaison among nursing units, physicians, and staff to relay patient data.
Screen requests for patient information and refer them to appropriate staff.
Record and type staff meeting minutes when required and prepare and distribute the monthly staff call roster.
Enter facility work and supply orders as required, request business-machine repairs or maintenance, and arrange instrument and equipment pickup and delivery with required paperwork.
Verify surgery case requests and case times with office schedulers, prepare preliminary reports for outside clinics, and verify that scheduled cases have the correct surgical equipment.