Surgery Scheduler Gastroenterology

Banner Health•Scottsdale, AZ

About The Position

The Surgery Scheduler coordinates surgical, cardiovascular, or obstetrical procedures using a computerized scheduling system. The role also enters patient charges, orders, registration information, and other pertinent information, and compiles statistical information for management. The scheduler may serve as an office liaison for department staff, physicians, patients, and families. This position is part of the opening team for Banner Health’s new Scottsdale facility, anticipated to launch in early 2027. The selected candidate will train at the Desert Ridge Health Center in Phoenix until the new facility opens. The schedule is Monday through Friday, with a start time between 7:30 a.m. and 8:30 a.m.

Requirements

High school diploma/GED or equivalent working knowledge.
Two years of medical clerical experience, typically; experience in hospital central scheduling or physician-office scheduling is preferred.
Knowledge of medical terminology.
Knowledge of payor contract terms and processes.
Excellent organizational skills and effective human relations and communication skills.
Effective teamwork skills and ability to meet deadlines and productivity standards.
Knowledge of word-processing and spreadsheet software and ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience.
Experience in hospital central scheduling or physician-office scheduling.

Responsibilities

Coordinate elective, urgent, or emergent surgery, cardiovascular, or obstetrical case times in a computerized scheduling system.
Verify physician privilege status before scheduling, coordinate with the medical staff office to maintain current privilege information, and maintain confidentiality.
Acquire and maintain physician preference information and staff rosters as needed.
Obtain authorization numbers, History and Physicals, and current laboratory results; order prior medical records when necessary.
Type and print physician orders for multiple physicians and departments.
Schedule and maintain physician block time and manage block time releases.
Enter physician orders for laboratory, blood bank, medical imaging, and cardiology services.
Enter diagnostic test results, patient registration information, and patient charges; compile data and prepare management reports.
Conduct charge-management audits, reconcile charge packet information, identify missed or incorrect charges, and make corrections when appropriate.
Provide receptionist support by answering phones, relaying messages, greeting and directing patients and visitors, and answering questions about policies and procedures.
Liaise among nursing units, physicians, and staff to relay patient data; screen patient-information requests and refer them to appropriate staff.
Record and type staff-meeting minutes when required, and prepare and distribute the monthly staff call roster.
Enter facility and supply work orders, request business-machine repairs or maintenance, arrange pickup and delivery of instruments and equipment, and complete required paperwork.
Maintain smooth scheduling workflows while working with minimal supervision, setting priorities under stressful conditions, and protecting confidential information.