Surgery Scheduler - Urology - Full Time Days
About The Position
The Surgery Scheduler coordinates and schedules surgical procedures and serves as the primary liaison between patients, providers, hospitals, and surgery centers. The role includes scheduling surgeries, obtaining insurance authorizations, verifying patient information, communicating pre-operative instructions, ensuring required documentation is completed before surgery, managing schedule changes and cancellations, and maintaining accurate records in electronic medical record and scheduling systems. The Surgery Scheduler helps ensure cases are scheduled efficiently and that patients are prepared and informed throughout the process. The role also involves managing inbound and outbound phone communications, scheduling patient appointments, and collaborating with clinical staff and other departments. IU Health describes opportunities for team members to learn and develop through advanced clinical training, leadership development, promotion opportunities, and cross-training development.
Requirements
- High school diploma or equivalent required.
- General knowledge of medical terminology and general anatomy to recognize and accurately record requested examinations and diagnoses.
- Basic computer skills.
Nice To Haves
- Medical office experience.
- Knowledge of insurance verification.
- Knowledge of Cerner scheduling.
- Scheduling experience.
- Strong customer service.
Responsibilities
- Coordinate and schedule surgical procedures.
- Serve as the primary liaison between patients, providers, hospitals, and surgery centers.
- Obtain insurance authorizations and verify patient information.
- Communicate pre-operative instructions to patients.
- Ensure required documentation is completed before surgery.
- Manage schedule changes and cancellations.
- Maintain accurate records in electronic medical record and scheduling systems.
- Manage inbound and outbound phone communications.
- Schedule patient appointments.
- Collaborate with clinical staff and other departments.
Benefits
- Access to advanced clinical training, leadership development, promotion opportunities, and cross-training development.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
