Surgery Scheduler (Pedi Surgery)

UTHealth Houston•Houston, TX

1d•Onsite

About The Position

The Surgery Scheduler coordinates and schedules inpatient and outpatient surgeries, diagnostic procedures, lab testing, and office visits. Manages patient registrations, insurance authorizations and referrals, financial estimates and collections, pre-surgical clearances, and surgical scheduling. Works closely with physicians, patients, families, insurance carriers, vendors, and multidisciplinary teams to ensure efficient coordination of care, accurate documentation, equipment availability, and completion of all pre- and post-surgical requirements while maintaining compliance with organizational policies and standards.

Requirements

High School Diploma or equivalent required
2 years of experience in a hospital or medical business office required

Nice To Haves

None

Responsibilities

Coordinates, schedules and registers patients for both inpatient and outpatient surgical procedures, diagnostic testing/labs, and general office visits.
Interacts with all levels of staff, management, physicians, patients and families, multidisciplinary teams, insurance carriers, and outside agencies.
Adjusts schedules and accommodates special requests from internal and external customers, while providing complete coordination prior to surgery.
Utilizes courteous and professional telephone techniques and interpersonal skills to establish and maintain rapport with patients, physicians, office personnel and various hospital personnel while maintaining patient confidentiality.
Works directly with the insurance carriers to obtain authorizations and referrals as needed per insurance guidelines to ensure financial coverage for prospective procedures.
Completes a detailed estimate for physician services. Explains patient financial responsibilities to the patient, collects deductible/co-insurance amount, and posts payments to the surgical invoice prior to the procedure.
Verifies patient demographics, eligibility and diagnostics as guided by scheduling protocol for each physician and involves physician as needed to coordinate care.
Responsible for requesting and obtaining pre-surgical clearance from patient's PCP and/or Specialty provider as needed.
Reconciles surgical responsibilities by preparing preliminary and final schedules for each physician as assigned. Closely coordinates physician office and OR schedules to maximize physician efficiency. Confirms completion of all surgical cases in the EMR.
Coordinates with external vendors to ensure all needed surgical equipment is available.
Communicates in an effective and professional manner with physicians, care management team, ancillary departments, nursing units, physician's office staff, insurance companies, as well as patients and their families. Maintains complete, thorough and accurate documentation.
Ensures compliance with budgetary guidelines, time management, supply management, productivity and accuracy of practice. Adheres to all policies, procedures, and standards of the University.
Performs other duties as assigned.

Benefits

100% paid medical premiums for our full-time employees
Generous time off (holidays, preventative leave day, both vacation and sick time – all of which equates to around 37-38 days per year)
The longer you stay, the more vacation you’ll accrue!
Longevity Pay (Monthly payments after two years of service)
Awesome retirement/pension plan
Free financial and legal counseling
Free mental health counseling services
Gym membership discounts and access to wellness programs
Other employee discounts including entertainment, car rentals, cell phones, etc.
Resources for child and elder care