Surgery Scheduler (Full-Time)

Surgery Partners, Inc•Canton, OH

4d•Onsite

About The Position

The Surgery Scheduler is a full-time position responsible for scheduling 30-50 cases per day and liaising with referring doctors’ offices. This role is an integral part of the Front Desk Team and is valued as a key member of the organization. The scheduler will counsel patients, schedule surgeries for multiple physicians, and work with primary care physicians to ensure patients have necessary pre-operative documentation. They will also complete all necessary paperwork for procedures and precertify procedures requiring it. The position requires the ability to multi-task, work with a diverse patient population, and perform duties at the Front Desk, along with other duties as needed.

Requirements

High School diploma
2 years of previous experience scheduling appointments and/or surgeries
Experience with insurance required
Knowledge of clinic policies and procedures.
Knowledge of managed care contracts and utilization.
Knowledge of computer systems, programs and spreadsheet applications.
Knowledge of medical terminology and familiarity with scheduling software.
Skill in gathering and reporting claim information.
Skill in solving utilization problems.
Skill in written and verbal communication and customer relations.
Experience in a medical office as a scheduler.
Fast and accurate data entry.
Service oriented, patient demeanor.
Ability to multi-task, manage time effectively, and deliver results.
Strict attention to detail.
Intermediate computer skills and knowledge of Microsoft Office.
Ability to work effectively with medical staff and external agencies.
Ability to identify, analyze and solve problems.
Ability to deal courteously and professionally with internal and external customers.
Ability to provide excellent customer service.

Responsibilities

Counseling patients and scheduling surgeries for multiple physicians.
Schedule surgeries and work with primary care physicians on a daily basis to ensure each patient has their history and physicals completed prior to surgery.
Complete all necessary paperwork for each procedure on the physicians’ schedule.
Precertify any procedures on the schedule that require pre-certification.
Must be capable of multi-tasking and working with a diverse patient population.
Work at the Front Desk.
Other duties as needed.