Surgery Scheduler-Livingston Surgery Center

Nationwide Children's HospitalColumbus, OH
Onsite

About The Position

The Surgery Scheduler position at Livingston Surgery Center is responsible for accurately scheduling surgery procedures utilizing Epic OpTime. This role involves coordinating complex, multi-disciplinary procedures to optimize scheduling and resource utilization. Additionally, the scheduler will support the onboarding and training of new hires through orientation and precepting, and deliver exceptional customer service to internal and external stakeholders by adhering to best practices and standard operating procedures.

Requirements

  • High School Diploma or equivalent, required.
  • Two years of medical secretary experience, required.
  • Knowledge of filing, word processing, spreadsheet, medical terminology, coding, and office skills.
  • Excellent customer service skills to interact with department staff and the public.
  • Interpersonal skills necessary to deal with the public in a polite and effective manner.
  • Computer skills
  • Decision Making
  • Flexing/extending of neck
  • Hand use: grasping, gripping, turning
  • Hearing acuity
  • Interpreting Data
  • Problem solving
  • Repetitive hand/arm use
  • Seeing – Far/near
  • Sitting

Nice To Haves

  • Surgical scheduling experience, preferred.

Responsibilities

  • Schedules surgeries by coordinating with patients, physicians, and other medical staff.
  • Confirms patient eligibility for surgery by reviewing medical records and insurance coverage.
  • Coordinates pre-operative testing and medical clearance for patients.
  • Ensures that all necessary equipment and supplies are available for the scheduled surgeries.
  • Communicates any changes in the surgical schedule to all relevant parties.
  • Maintains accurate and up-to-date records of all scheduled surgeries and related information.
  • Support the onboarding and training of newly hired schedulers through orientation and precepting.
  • Deliver exceptional customer service to both internal and external stakeholders by applying best practices and adhering to standard operating procedures.
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