Surgery Scheduler/Prior Authorization - Urology
About The Position
Beacon Clinic is hiring a Surgery Scheduler/Prior Authorization professional for its urology services. This role schedules urologic surgeries and procedures, obtains and manages prior authorizations, and coordinates with patients, providers, insurance companies, and ancillary departments to support timely, compliant, and efficient case flow. The position may require work at both the clinic locations in Coeur d’Alene and Post Falls, Idaho. Beacon Clinic is a patient-focused health and wellness clinic providing medical oncology and hematology, radiation oncology, rheumatology, and urology services. The clinic emphasizes compassionate, personalized care and offers meaningful advancement opportunities.
Requirements
- High level of attention to detail.
- Professional and compassionate approach to work.
- Strong communication and organizational skills.
- Ability to work independently and as part of a team.
- High school diploma or equivalent.
- Excellent verbal and written communication, customer service, and organizational skills.
- Ability to multitask, prioritize, and work under time-sensitive conditions.
- Ability to maintain patient confidentiality in accordance with HIPAA.
Nice To Haves
- At least 2 years of experience in medical scheduling, prior authorizations, or insurance verification.
- Experience in urology, a surgical practice, or hospital scheduling.
- Proficiency with EMR systems such as Epic, Cerner, or Athena and prior authorization platforms.
- Knowledge of medical terminology, CPT/ICD-10 coding basics, and common payer policies for surgical authorizations.
Responsibilities
- Schedule urology surgeries, elective procedures, and preoperative and postoperative appointments in practice or hospital scheduling systems.
- Verify patient demographics, insurance coverage, and eligibility.
- Initiate and complete prior authorization requests for surgical and in-house procedures, tests, and implants, and follow up through approval or denial resolution.
- Coordinate with urologists, nursing, operating-room staff, medical representatives, billing, and case management to confirm case readiness, including labs, imaging, and medical clearance.
- Maintain tracking logs in shared files and complete scheduling checklists and other documentation.
- Educate patients about preoperative instructions, arrival times, fasting requirements, and necessary preoperative testing.
- Ensure compliance with payer requirements, facility policies, and regulatory standards.
- Coordinate last-minute schedule changes and urgent case authorizations when needed.
Benefits
- Generous paid time off
- 8 paid, closed-clinic holidays
- Health insurance, including dental and vision
- 401(k) plan
- Gym membership
- Professional development fund
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
