Surgery Scheduler (Dermatology) | Wilmington, NC
About The Position
At Anne Arundel Dermatology, we provide exceptional care to our patients and each other. Founded over 50 years ago with a mission to offer the highest quality and full spectrum of medical, surgical, and esthetic skin care services, Anne Arundel Dermatology has assembled a team of top dermatologists across the Mid-Atlantic and Southeastern states. With over 250 clinicians and 110+ locations in 7 states, we are a thriving, growing organization seeking talented individuals to join our team. We are committed to continuous training and education for our physicians and staff, staying at the forefront of dermatological advancements, including research, emerging treatments, new medications, and prevention methods. Anne Arundel Dermatology offers more than just a job; we provide intensive hands-on training and long-term career growth opportunities from within.
Requirements
- Minimum of a High School Diploma
- 1-3 years of experience in healthcare scheduling or equivalent combination of education and experience
- Familiarity with EMR systems
- Demonstrate consistent professional conduct and meticulous attention to detail
- Excellent verbal and written communication skills
- Excellent interpersonal skills with patients, staff, and other healthcare professionals
- Critical thinking skills
- Positive attitude
Responsibilities
- Utilize clinical knowledge to schedule appropriate procedures/surgeries per the provider’s templates.
- Schedule office-based and out-patient based procedures consistent with the patient’s diagnosis and procedure request.
- Correspond via email to both internal and external providers/practices to gather required scheduling information.
- Schedule medical procedures for patients with the appropriate provider and time/location slot, using appropriate scheduling templates.
- Enter notes/special instructions needed for scheduling in the electronic medical record.
- Complete accurate documentation for patients for scheduled procedures and surgeries.
- Provide accurate, detailed information to patients regarding appointment preparations, arrival times, and any other necessary directional information, and respond to patient questions.
- Confirm the patient’s insurance provider and collaborate with internal staff to obtain prior authorizations/referrals and necessary paperwork.
- Assist other members of the department as needed.
- Perform other duties assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
