Surgery Scheduler & Coordinator
About The Position
We are seeking a detail-oriented and customer-focused Patient Scheduling & Registration Coordinator to support our Imaging Services team. In this role, you will serve as a key point of contact for patients, providers, and internal departments while ensuring a seamless scheduling and registration experience. The Patient Scheduling & Registration Coordinator is responsible for coordinating outpatient imaging appointments, registering patients, reviewing and processing physician orders, collecting payments, and providing exceptional customer service. This role plays a vital part in supporting efficient departmental operations and delivering a positive patient experience.
Requirements
- High School Diploma or GED required.
- Experience with computer data entry and standard office equipment.
- Previous scheduling, registration, customer service, or healthcare support experience preferred.
- Strong customer service and communication skills.
- Ability to interact professionally with patients, physicians, and healthcare team members.
- Excellent organizational skills with the ability to manage multiple priorities.
- Strong attention to detail and accuracy.
- Proficiency with electronic medical records and scheduling systems preferred.
Responsibilities
- Schedule outpatient imaging procedures and coordinate appointments with appropriate resources.
- Register patients prior to imaging services and ensure all demographic and insurance information is accurate.
- Review physician orders for completeness and clarity.
- Maintain and update patient and procedure information in electronic systems.
- Collect and accurately process patient payments.
- Provide prompt, professional, and courteous assistance to patients, physicians, and staff.
- Collaborate with internal departments to ensure efficient scheduling and patient flow.
- Maintain knowledge of departmental equipment, processes, and procedures.
- Support quality improvement initiatives and departmental goals.
- Foster a positive, team-oriented work environment through effective communication and collaboration.
Benefits
- Paid Time Off programs
- medical
- dental
- vision
- life
- Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- adoption assistance
- paid parental leave
- Defined contribution retirement plans with employer match
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
