Surgery Coordinator - Orthopedics, Monroe

St. Luke’s University Health Network•Stroudsburg, PA

5d•Onsite

About The Position

St. Luke's is seeking a Surgery Coordinator for their Orthopedics department in Monroe. This is a replacement position for an employee transferring internally to a work-from-home role. The office has outside hours on Saturdays and during the week, approximately 7 hours. The Scheduling Coordinator is responsible for coordinating and scheduling services among St. Luke's Physician Group outpatient practices and various hospital departments, including surgical or hospital-based procedures. This role is inclusive of scheduling ALL Surgical and Radiological services ordered by the 6 Doctors to continue downstream revenue for the network. The Scheduling Coordinator completes all appointment scheduling, coordination of services, and facilitating all necessary paperwork, documentation, and communication to proceed with appointments and procedures. They review surgical or procedural schedules in advance to ensure efficiency and optimization of the physician/surgeon’s schedules.

Requirements

High school diploma required.
Two years of related experience preferred.
Comfortable using email and interacting with computer applications.
Knowledge of practice management and word processing software.
Ability to perform multiple and diverse tasks simultaneously.
Strong written and verbal communication skills and cheerful attitude.
Able to enter data into the computer system accurately.

Nice To Haves

College education or trade school preferred.

Responsibilities

Coordinates and schedules various appointments for patients
Coordinates and completes accurate basic registration, demographic, and insurance information to ensure timely and accurate payments for services while scheduling appointments as well as collecting all pertinent information needed and required to complete referral or pre-certification process
Determines patients' financial needs and assists when necessary.
Communicates with other departments on the coordination of services
Maintains flow of communication by providing information and direction to patients, and if necessary, identifies other staff members for a patient to speak with to resolve questions and concerns.
Schedules all appropriate pre-operative tests and blood work.
Discusses pre-operative instructions with the patient, as directed by physicians.
Schedules and coordinates operating room time, according to physician scheduling protocols
Coordinates all business and clinical paperwork prior to surgery, using physician-approved forms and checklists; has paperwork ready for surgeon prior to the day of surgery.
Continuously reviews surgical schedules to ensure optimization of block time and maximization of efficiency is achieved