The Manager, Patient Care Services is a leadership role with comprehensive operational authority and responsibility for designated clinical areas. The role oversees fiscal accountability, quality and regulatory standards, patient- and family-centered care and service, patient and staff satisfaction, program development, team management and development, and integration with the clinical enterprise. The manager also provides feedback, coaching and mentoring to less experienced peers and other members of the health care team. The position collaborates on operationalizing the mission, strategic plan, budgets, resource allocation, operational plans and policies for the PCC, Hospitals and Vanderbilt Clinic. It prepares annual operating and capital budgets using established guidelines and benchmark data, and develops and monitors an area-specific quality plan linked to organizational goals. Additional duties may be assigned. The role applies quality management, business results, people management, operations planning, compliance and leadership capabilities. It directs activities to achieve operational plans, leads a complex department with an implementation focus, and manages departmental resources while supporting continuous improvement, safety, regulatory compliance and staff development.
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Job Type
Full-time
Career Level
Manager