Surgery Center Manager

Valley Humane Society•Pleasanton, CA

3d•$90,000 - $105,000•Onsite

About The Position

Valley Humane Society is looking for an experienced Surgery Center Manager to lead the day-to-day operations of our Phil Scholz Veterinary Surgery Center in Pleasanton, California. This is a hands-on leadership position for someone who understands veterinary medicine but also loves managing people, improving systems, solving problems, and creating efficient workflows. You'll manage our Surgery Center veterinarians and veterinary support team, oversee daily surgical scheduling and patient flow, coordinate complex cases, manage inventory and supplies, and help shape the future of our growing veterinary programs. The role involves managing cases that require medical records, diagnostics, veterinary review, communication, triage, and coordination before they can reach the surgical schedule. The manager will identify bottlenecks, improve information flow, establish clear processes and handoffs, and ensure efficient case progression. This is an active, visible leadership role requiring comfort with adjusting schedules, problem-solving, prioritizing, and ensuring patient safety and efficiency. The Surgery Center veterinarians report directly to this position, with a dotted-line relationship to Valley Humane Society's Veterinary Medical Director.

Requirements

Significant veterinary experience.
Understanding of how a surgical practice operates.
Demonstrated success leading people.
3-5 years of experience in a veterinary hospital, spay/neuter clinic, shelter veterinary program, or similar environment.
At least 5 years of supervisory or team leadership experience.
RVT, veterinary assistant, or substantial veterinary clinical experience is strongly preferred.
Ability to manage competing priorities.
Ability to improve processes.
Ability to hold people accountable.
Ability to work collaboratively with veterinarians.
Ability to move between strategic thinking and the realities of a busy surgery floor.

Nice To Haves

RVT, veterinary assistant, or substantial veterinary clinical experience

Responsibilities

Manage daily surgical scheduling and patient flow.
Lead and supervise Surgery Center veterinarians and veterinary support staff.
Oversee and improve case review, triage, information processing, and scheduling workflows.
Coordinate complex cases and ensure the right information gets to the right people at the right time.
Identify operational bottlenecks and implement practical solutions.
Manage staff scheduling, coaching, performance, and team communication.
Maintain inventory and oversee ordering of medical and surgical supplies.
Support efficient use of veterinarian, staff, facility, and equipment capacity.
Maintain strong relationships with shelter and rescue partners, clients, and community organizations.
Work with the President/CEO and Veterinary Medical Director on future services, staffing, capacity, and growth of the Surgery Center.