Surgery Center Front Desk Coordinator

Axion Spine & Neurosurgery•Alpharetta, GA

7d•Onsite

About The Position

Axion Spine & Neurosurgery is at the forefront of spinal health, offering state-of-the-art care in Atlanta. Our elite team is committed to excellence in spine care, pioneering innovative treatments that set us apart in the healthcare industry. We're looking for a hard-working and personable Front Office Coordinator, committed to helping us provide a phenomenal experience for our patients. The person in this role will work in the Outpatient Surgery Center (OSC) in Alpharetta location. This is a part-time position on Mondays and Wednesdays from 7a - 5p.

Requirements

Prior experience working as a receptionist or other administrative role; medical office experience a plus.
Excellent verbal and written communication skills.
Strong interpersonal skills.
Able to maintain professionalism and composure when speaking to patients and visitors.
Strong customer service and phone etiquette skills.
Basic knowledge of computer programs.
Strong typing skills, quick and accurate data entry.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Follow all applicable government regulations including HIPAA.
High school diploma or general education degree (GED).

Nice To Haves

medical office experience a plus

Responsibilities

Welcome patients and visitors by greeting them in a courteous manner.
Check patients in.
Verify financial records and collect patient charges and copays.
Answer questions and respond to patient and their family/friends requests appropriately.
Ensure family or friends are comfortable while they wait.
Maintain patient charts in E-clinical Works, HST, and Preesia.
Prepare procedure and surgery patient charts by data entry.
Work with OSC Director to order and track office supplies and equipment.
Answer phone calls in a timely and professional manner.
Clean and maintain the waiting room.
Assist OSC Director with additional tasks as needed.