Surgery Authorization Specialist

Healthcare Outcomes Performance Co. (HOPCo)•Royal Palm Beach, FL

About The Position

Center for Bone & Joint Surgery of the Palm Beaches is seeking a Surgery Authorization Specialist to obtain authorizations, verify eligibility and coordination of benefits, and obtain a cost estimate for surgical procedures.

Requirements

A minimum of 2 years of experience in the healthcare field is required.
Excellent organizational skills are required.
Strong customer service orientation is required.
Strong background in computers and data entry is required.
Working knowledge of eligibility, verification of benefits, and prior authorizations from various HMOs, PPOs, commercial payers, and other funding sources.

Nice To Haves

High school diploma/GED or equivalent working knowledge preferred.
Previous experience in referrals/authorizations, front office, and/or charge posting is preferred.

Responsibilities

Monitors the authorizations of upcoming surgical cases on the physician’s calendars ensuring authorizations for surgeries are obtained in a timely and accurate manner.
Verifies patient demographic information and insurance eligibility including coordination of benefits; updates and confirms necessary information to allow processing of claims to insurance plans.
Accurately completes surgical cost analysis form, documenting the required surgical cost estimation for collection prior to services.
Verifies benefits on all surgical procedures.
Document authorizations and progress of authorizations in the patient’s chart. Enters the authorization information within case management.
Must be able to communicate effectively with physicians, patients, and co-workers and be capable of establishing good working relationships with both internal and external customers.
Participate in providing ongoing training and education of staff as it relates to new processes to ensure timely confirmation of surgical cases.
Work with department manager to respond to and reduce complaints timely and professionally.
Assist surgery schedulers with STAT authorizations.
Ensure strict confidentiality of all health records, member information and meet HIPAA guidelines.
Assists in identifying opportunities for improvement within the daily workflow process.
Attends department meetings as required.