Surgery Associate (Outpatient)
About The Position
The Surgery Associate schedules, confirms, and maintains patient diagnostic appointments, surgeries, and medical consultations for specific departments. The role reviews and analyzes cancellations, double bookings, and schedule changes. It also helps ensure payment for services by verifying insurance benefits and discussing financing options. The associate schedules surgeries and diagnostic testing, processes necessary paperwork, verifies insurance coverage, and determines whether referrals or authorizations are required. The role communicates procedure details to patients, coordinates preoperative testing and clearances, and schedules follow-up appointments, tests, and exams. Other job-related duties may be assigned.
Requirements
- Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy is required.
Nice To Haves
- High school education, GED, or equivalent.
- Associate’s or technical degree, or an equivalent combination of education and related experience.
- Medical assistant experience in an outpatient setting.
- Medical Assistant certification.
- Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from an approved vendor per Adventist Health policy.
Responsibilities
- Schedule patients for surgery and complete appropriate paperwork for surgery facilities.
- Verify patient insurance coverage, determine whether surgical referrals or authorizations are needed, and begin the necessary processes.
- Complete appointment-scheduling paperwork, including authorization numbers, coding, insurance card copies, demographic sheets, chart notes, patient instructions, and preoperative testing and procedure orders.
- Schedule diagnostic tests based on physician orders.
- Schedule medical and cardiac clearance according to physician orders.
- Send completed surgery packets to surgery facilities and preoperative departments.
- Meet or call surgery patients to inform them about procedure dates and facilities.
- Schedule follow-up appointments, tests, and exams.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
