Surface Water Quality Program Manager (NPDES PCSR)

City of Charlotte•Charlotte, NC

About The Position

This position is based in Storm Water Services and will manage regulatory and compliance-focused Surface Water Quality programs that support the City's federal, state, and local stormwater and surface water quality responsibilities. The position will oversee the City's NPDES MS4 Permit program, Post-Construction Stormwater program, regulatory coordination, watershed monitoring and compliance, enforcement support, policy development, and related program objectives. This position will manage approximately 15 scientists, engineers, and other staff and requires a high level of technical, leadership, communication, regulatory, collaborative, and interpersonal skills.

Requirements

High level of technical competence in stormwater management, surface water quality regulations, environmental compliance, and municipal stormwater permitting.
Ability to understand, interpret, and apply federal, state, and local stormwater and surface water quality requirements.
Ability to provide effective oversight and support for staff while ensuring an inclusive work environment.
Ability to evaluate competing objectives and facilitate consensus with developers, consulting engineers, regulatory agencies, residents, and City staff.
Ability to communicate technical information clearly to technical and non-technical audiences, both verbally and in writing.
Ability to manage operating budgets and support financial planning.
Strong leadership and communication skills to develop and support employees.
Ability to drive results with attention to key metrics, reporting, and performance accountability.
Ability to lead process development and program improvements.
Demonstrated self-awareness, emotional intelligence, and resiliency.
Ability to manage difficult situations and conflict effectively.
Ability to establish and maintain effective working relationships with city executives, City Council, public officials, business and community leaders, city staff, regulatory agencies, and the general public.
Ability to perform effectively in a fast-paced, high-pressure environment.
Proficiency with Microsoft Office Suite products, including Word, Excel, and PowerPoint, and ability to learn other systems as needed.
Bachelor’s degree
Five (5) years of directly related work experience

Nice To Haves

Knowledge and experience in stormwater management, surface water quality regulation, municipal NPDES MS4 permit compliance, and post-construction stormwater requirements.
Supervisory experience.
Experience with regulatory program development, compliance reporting, enforcement, or process improvement.
Professional licensure or certification related to engineering, environmental science, water resources, stormwater management, natural resources, or a closely related field.

Responsibilities

Manage approximately 15 scientists, engineers, and other staff responsible for regulatory surface water quality programs.
Oversee implementation of the City's NPDES MS4 Permit and related compliance activities.
Manage the Post Construction Stormwater regulations, including compliance, enforcement, technical guidance, and coordination with development review and inspection staff.
Stay abreast of federal and state legislative and regulatory activity affecting surface water quality, stormwater management, and municipal compliance requirements.
Monitor, evaluate, and provide guidance to management regarding proposed federal and state regulations that may affect city operations or requirements.
Serve in a leadership role in developing policies, procedures, technical guidance, and program improvements.
Coordinate and maintain positive relationships with state and federal agencies, Planning, CDOT, Charlotte Water, General Services, Charlotte Fire Department, Mecklenburg County, NCDOT, and other partners.
Oversee the identification and implementation of surface water quality improvement projects and potential grants funded through local mitigation funds.
Ensure assigned programs work collaboratively with other city departments and divisions.
Provide management and oversight of assigned program budgets, including operating, capital, and other applicable funds.
Work with the Storm Water Services Budget Manager to manage funding and cash flows for assigned programs.
Conduct resource planning to ensure appropriate staffing levels and support organizational adjustments where needed.
Represent Storm Water Services in presentations to the Storm Water Advisory Committee, professional organizations, internal meetings, and other groups.
Support professional growth and development of assigned staff.
Promote an inclusive environment for staff and residents.
Approach change in a positive manner, speak positively regarding change to others, and set a strong example for staff.
Perform other duties as assigned.