Surety Support Administrator

Tokio Marine Canada Ltd•Montreal, QC

37d•Hybrid

About The Position

Reporting to the Manager, Surety Solutions, and working closely with business leaders and your peers, we are looking for a Surety Support/Administration Professional to join our team. You will support the Surety Department’s operational needs with a specific focus on servicing underwriters and brokers across Canada.  Our focus is simple - create the best team of professionals in the business. If you enjoy the excitement, challenges, and rewards that come with creating better ways to do business, this may be the opportunity for you.

Requirements

You have direct experience in an Administration role. 
You are team player with a positive attitude who thrives in a consensus culture with an emphasis on collaboration. 
You are a self-starter who is excited by the opportunity to jump right in and can come up to speed quickly. 
You are comfortable working on a lean team and are not afraid to roll up your sleeves and do the work that needs to be done.
The ideal combination of education and experience - a university degree or college diploma and 2+ years of experience in an administration role. 
A high degree of accuracy in your work.
A proven ability to multi-task and manage multiple priorities at the same time while meeting deadlines, driving for results.   
Experience working closely with others and enjoy an atmosphere of cross-collaboration. 
Thought leadership and can innovate solutions quickly. 
The ability to thrive in a changing environment and be comfortable with ambiguity. 
A customer service mindset. 
Proficiency in Microsoft Office (Word, Excel, Powerpoint, Teams, and Outlook).  
Excellent written and verbal communication skills (English) are required; Preference will be granted to applicants who are fluent in French.

Nice To Haves

Experience in a Surety administration role is a plus.   
Ability to use Co-Pilot and create agents is an asset.
Understanding of basic accounting concepts are an asset.

Responsibilities

Transacting corporate searches, personal and commercial credit reports.
Policy Management which includes saving of bond documentation, approvals, system entry and invoicing in accordance with audit controls.
Account security preparation, registration, and tracking. 
Annual administration fee preparation and invoicing
Contract status report handling and oversight.
Logging and organizing surety submissions
Sending requests for information to brokers
Supporting underwriters with various broker needs
Updating/preparation of forms
Manage and maintain Power of Attorney process and documentation. 
Maintain broker management system in Salesforce. 
Assist underwriters with overdue accounts receivables. 
Assisting the facilitation of surety fronting, affiliated company needs.
Assisting with internal and external audit requirements.
Assisting with the set up and maintenance of surety portal when launched.
Assist in organizing team events and meetings.
You will also be asked to assist with broader company tasks as needed.