Surety Associate Account Manager

AcrisureLouisville, KY
Onsite

About The Position

In this role, you’ll work closely with a supportive team while learning the ins and outs of the Surety Bond space. You’ll help with day-to-day tasks like preparing and processing bonds, supporting client accounts, and keeping things running smoothly behind the scenes. You’ll have guidance from experienced Account Managers and Producers while you build your confidence and skills. What makes this opportunity stand out is the growth potential. You’ll start by supporting lower complexity accounts, but as you learn, you’ll take on more responsibility and independence over time. It’s a chance to develop real, transferable skills in a specialized area of insurance that not many people know about—but offers strong long-term career paths. If you’re someone who’s motivated, curious, and wants a professional career, this is a great way to get your foot in the door and grow into something bigger.

Requirements

  • Strong attention to detail and commitment to accuracy
  • Ability to work under direction while building independence
  • Effective written and verbal communication skills
  • Strong organizational and time management skills
  • Ability to manage multiple priorities and meet deadlines
  • Ability to maintain documentation and follow internal procedures
  • Collaborative approach and ability to support team initiatives
  • Ability to handle sensitive information with discretion
  • High school diploma or equivalent required
  • Obtain and maintain required insurance license(s)

Nice To Haves

  • Prior insurance, administrative, or financial documentation experience preferred

Responsibilities

  • Assist with preparation, processing, and execution of bid, final, and commercial bonds
  • Assist with bond renewals, cancellations, close-outs, and premium audits within assigned authority
  • Maintain and update client bond files, financial records, and documentation in internal systems
  • Request, collect, and follow up on underwriting and financial documentation
  • Coordinate routine requests with surety carriers under direction of Account Manager
  • Assist in communicating bond status updates and routine service information to clients and producers
  • Prepare routine correspondence and documentation
  • Maintain accurate and compliant filing systems
  • Provide administrative support to Account Managers, Account Executives, and the Surety team
  • Support workflow efficiency through daily service and administrative tasks
  • Participate in team initiatives, training, and special projects as assigned
  • Continue development of surety knowledge, system proficiency, and service skills

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave (including for adoptive parents)
  • Legal plan options
  • Pet insurance coverage
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