Surety Account Manager

Acrisure•Ontario, CA
•Onsite

About The Position

Acrisure is seeking an experienced surety professional to serve as a trusted advisor and primary point of contact for clients, client advisors, and surety company underwriters. The Surety Account Manager manages and services a broad range of surety bond types, delivers client service, maintains carrier partnerships, and supports the growth and retention of Acrisure's surety business. Candidates should be comfortable working on-site to support collaboration, team leadership, and cross-functional partnership.

Requirements

  • Proficiency with Microsoft Office 365 applications, including Word, Excel, PowerPoint, and Outlook.
  • Applied EPIC experience.
  • Prior experience in surety bonds.
  • California Property & Casualty license.
  • High school diploma or equivalent.

Nice To Haves

  • Prior accounting experience related to insurance and surety business.

Responsibilities

  • Maintain and update client financial and bond files.
  • Receive and dispatch correspondence promptly.
  • Review contracts and bond forms and extract relevant information.
  • Prepare bid and final bonds, subdivision bonds, and license and miscellaneous bonds, checking accuracy before transmittal.
  • Keep clients updated on request status.
  • Process final close-outs for premium audits.
  • Act as a liaison with surety companies and maintain surety relationships.
  • Act as a liaison with clients and client staff.
  • Assist Client Advisors and other team members.
  • Prepare routine and follow-up correspondence in paper and electronic formats.
  • Maintain the agency management system and files.
  • Draft and/or send correspondence.
  • Prepare overnight packages and receipts and assist with mail.
  • Answer telephone calls and respond to voice messages.
  • Provide other administrative support as directed.

Benefits

  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life and disability insurance
  • Fertility benefits
  • Wellness resources
  • Paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • Complimentary Calm app subscription
  • 401(k) plan with immediate vesting
  • Health Savings Account (HSA) options
  • Flexible Spending Account (FSA) options
  • Commuter benefits
  • Employee discount programs
  • Paid maternity leave
  • Paid paternity leave, including for adoptive parents
  • Legal plan options
  • Pet insurance coverage
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