Supv Military Pay Technician

Defense Finance and Accounting Service • Indianapolis, IN

4d

About The Position

The Supervisory Military Pay Technician plans, schedules, and assigns work to subordinates, adjusting duties to make use of employee skills, manage changing workloads, reduce pay-action backlogs, and ensure timely processing. The position oversees the technical work of Military Pay Technicians, interprets complex regulations and system updates, and reviews work with authority to accept, amend, or reject transactions.

The role analyzes customer feedback and operational metrics to identify problem areas, choose appropriate actions, and implement workflow changes that improve productivity and quality. It also carries out human-resources responsibilities, including developing performance plans and appraisals, hiring, scheduling leave, initiating awards or disciplinary actions, and maintaining attendance records. The supervisor delivers training on entitlements and systems, handles informal grievances, EEO programs, and union issues, and keeps staff aligned with management policies and objectives.

This is a federal national-security position that may require access to classified information and a favorable security determination. The position requires obtaining and maintaining Level 1 certification under the DoD Financial Management Certification Program within two years of entry on duty, unless the employee is already subject to the certification requirement. Travel is seldom required. Telework is available only rarely, on a case-by-case basis when agency leadership determines it serves a compelling DoD need.

Requirements

• Must be a U.S. citizen.
• Must be suitable for federal employment and obtain and maintain a favorable security determination; the position may require a secret clearance or higher and access to classified information.
• Must be registered for Selective Service if male and born after December 31, 1959.
• Candidates must have served three months after their latest competitive appointment in the federal service.
• Must obtain and maintain DoD Financial Management Certification Level 1 within two years of entry on duty, unless already subject to an existing two-year certification period.
• GS-09 requires one year of specialized experience equivalent in level of difficulty and responsibility to GS-08 in the federal service. Specialized experience includes expert-level knowledge of military pay rules, procedures, and operations to process audited, corrected, and adjusted pay actions involving several interrelated aspects; provide leadership, training, and support; and use related payroll systems to intervene, bypass normal automated procedures, and resolve system issues.
• Alternatively, GS-09 specialized experience may be met with two full years of progressively higher-level graduate education, a master's or equivalent graduate degree, or an equivalent combination of graduate education and experience. Education used as a substitute must be from an accredited college or university, and transcripts must be submitted with the application.
• New DFAS employees must successfully pass the E-Verify employment verification check.
• A background investigation is required; the investigation may delay the start date, and failure to obtain a favorable security determination may result in withdrawal of the offer.
• A one-year probationary period may be required, and a one-year supervisory or managerial probationary period may also be required.

Responsibilities

• Plan, schedule, and assign work to subordinates, adjusting assignments to use staff skills, manage fluctuating workloads, reduce pay-action backlogs, and ensure timely processing.
• Oversee the technical work of Military Pay Technicians; interpret complex regulations and system updates; review transactions and accept, amend, or reject work.
• Analyze customer feedback and metrics to identify operational problems, select courses of action, and implement workflow improvements to increase productivity and quality.
• Develop performance plans and appraisals; participate in hiring; schedule leave; initiate awards or disciplinary actions; and maintain attendance logs.
• Deliver training on military pay entitlements and systems.
• Handle informal grievances, EEO programs, and union issues, and ensure staff follow management policies and objectives.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager