SUPV - MENTAL HEALTH TECHS

UHS • Bartlett, TN

12h

About The Position

The NARC Milieu Supervisor is responsible for supervising Community Counselors and ensuring patient safety across all NARC departments. The role provides direct patient care under the supervision of the Director of Admissions and is centered on maintaining a safe, therapeutic milieu and responding to crises. The supervisor creates a safe environment, provides hope, empowers patients, and teaches staff tools for working effectively with patients.

The position also serves as a staff-development trainer for core and PRN staff. The supervisor demonstrates effective crisis-management techniques, takes proactive steps to prevent crises when warning signs appear, and uses a coach-to-team approach to problem-solving. The role includes identifying team members who need additional training in therapeutic techniques and providing intentional redirection and oversight to strengthen their skills.

The position is based in a general hospital environment and may involve exposure to psychiatric patients who exhibit violent or aggressive behavior, communicable diseases, blood and body fluids, and other hazardous waste.

Requirements

• Knowledge of therapeutic relationship processes.
• Knowledge of age-specific growth and development.
• Knowledge of limit setting and behavior management.
• Knowledge of crisis management with aggressive behaviors.
• CPR training.
• A bachelor's degree in Psychology, Social Work, or a related field is preferred.
• Three to five years of experience working with a psychiatric mental health population, in an inpatient hospital setting, or in a healthcare setting is preferred.

Nice To Haves

• Bachelor's degree in Psychology, Social Work, or a related field.
• Three to five years of experience working with a psychiatric mental health population, in an inpatient hospital setting, or in a healthcare setting.

Responsibilities

• Supervise Community Counselors in all NARC departments.
• Ensure patients’ safety and maintain a safe, therapeutic milieu.
• Provide direct patient care under the supervision of the Director of Admissions.
• Perform crisis intervention and take proactive steps to prevent crises when warning signs are evident.
• Train core and PRN staff by demonstrating effective crisis-management techniques and strategies.
• Use a coach-to-team approach to support problem-solving in NARC departments.
• Identify staff who need additional training in therapeutic techniques and skills, and provide redirection and oversight to improve those skills.
• Create a supportive environment for patients, provide hope, empower patients, and teach staff tools for working with patients.

Benefits

• Competitive compensation.
• Comprehensive medical, dental, vision, and prescription drug plans for full-time and part-time positions.
• 401(k) plan with company match for full-time and part-time positions.
• Generous paid time off.
• Tuition assistance.
• Growth and development opportunities within UHS and its subsidiaries.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager