Supv Health Information Mgmt

UVA Community Health•Manassas, VA

2d•Hybrid

About The Position

The Health Information Supervisor manages all day-to-day HIM workflows at Prince William and Haymarket, including document imaging, release of information, record completion, and record retention. The role also includes reporting key metrics, serving as custodian of medical records, and contributing to policy development on confidentiality, security, and retention. The Supervisor hires and develops staff, ensures quality and productivity, supports regulatory readiness, and collaborates with other departments to resolve workflow issues. We are ushering in a new era of healthcare where achieving good health is just the beginning. At UVA Community Health, part of the world-class UVA Health academic health system, we are committed to caring for the whole person by building meaningful connections with our patients in the local setting of UVA Health’s community hospitals, outpatient locations, and provider offices. By combining our team’s talent and expertise, the breadth of capabilities across the entire UVA Health system, and our dedication to community wellness, we are bringing expert care close to home. As a member of the UVA Community Health team, individuals contribute to patient care decisions, support advanced medical technologies, and experience the satisfaction of making a difference in people’s lives every day.

Requirements

Associate's Degree required
Minimum of 3 years of experience in health information management required
Minimum of 2 years of experience in a supervisory role required
Experience with fostering strong relationships with members of a medical staff
Knowledge of Joint Commission, CMS, and other related regulations that pertain to medical record/hospital records
Must be comfortable in a computer-based workflow environment
Strong working knowledge of HIPAA requirements
Ability to multitask and work independently with limited supervision
Ability to drive/travel to multiple locations/facilities

Nice To Haves

Bachelor's Degree preferred
RHIT or RHIA preferred
Experience with the EPIC EHR and/or Hyland On Base scanning application

Responsibilities

Manages all day-to-day HIM workflows at Prince William and Haymarket, including document imaging, release of information, record completion, and record retention.
Reports key metrics.
Serves as custodian of medical records.
Contributes to policy development on confidentiality, security, and retention.
Hires and develops staff.
Ensures quality and productivity.
Supports regulatory readiness.
Collaborates with other departments to resolve workflow issues.
Develops, implements, maintains, and monitors information management standards and systems to support the patient record and ensure compliance with policies and Joint Commission, CMS, and other regulatory requirements.
Manages, directs, and coordinates the activities related to all HIM workflows within the facility.
Oversees all processes and staff relating to prepping scanning and indexing of paper documents to incorporate them into the EMR.
Oversees quality analysis of scanned documents in any record scanning application/electronic medical record system.
Manages birth and death registries.
Manages release of information workflows.
Manages record deficiency analysis and physician completion.
Manages retrieval, archiving, and destruction of medical records.
Assists in facilitating HIM Committee Meetings.
Calculates and reports key HIM metrics.
Represents the facility in court proceedings as required.
Participates in the development of health information management policies and procedures on release of information, confidentiality, information security, information storage and retrieval, and record retention.
Ensures quality and productivity metrics are maintained by the team through regular process audits and periodic team evaluations.
Participates in regulatory survey preparedness and activities to include ensuring facility audits areas appropriate.
Fosters working relationships with other departments to ensure timely resolution related to any issues within these workflows.
Works with internal staff and customers to handle EHR requests.
Handles record requests and scans/logs them into the EHR system as appropriate.
Escalates any record release issues through the appropriate chain of command to avoid missing deadlines.
Follows document scanning policies/procedures/standards as applicable.
Reviews each scanned image/batch for image quality and accuracy against any upstream mapping/indexing policies/procedures/standards.
Performs a page-to-image comparison across any scanned image, as appropriate.
Reviews, reconciles, resolves, and approves any and all images contained in applicable document imaging work queues, as applicable.
Follows up and troubleshoots issues, as appropriate.
Clears any and all issues/approves all scanned documents for accuracy in preparation for physical document destruction.
Performs work within established turnaround time metrics/goals.
Understands how to apply HIPAA rules/regulations/policies/procedures to all record release situations.
Scans any paper documents into the scanning/imaging software application/EHR.
Reviews/works any electronic document imaging queues to assure appropriate indexing/mapping has occurred and updates, as appropriate.
Handles collection of monies related to on-site release of information medical record request invoices.
May be asked to perform additional duties as assigned.