Supv- Health Information Management

Ochsner Health • New Orleans, LA

3d • Onsite

About The Position

This job leads the daily operations of personnel and processes within the HIM Department in collaboration with the Department Manager, Director and ASST Vice-President of HIM. This job supervises, plans, and organizes functions of the department, including staffing, development/training, and assisting with budgeting processes. This job is responsible for supervising initiatives to improve processes, maximize efficiencies by evaluating and streamlining workflow processes, and maintaining high employee morale. This job assists the HIM Management team in all functions relating to accurate, complete, and timely documentation, chart completion, electronic medical record initiatives, maintaining the integrity of the legal medical record, and management of the DNB process. The Supervisor will assist and/or provide system administration support for HIM Transcription, Electronic Medical Record, Chart Deficiency, and/or 3M Coding System. The Supervisor will also provide administrative support, to include; chart correction for the system, monitor and maintain the transcription platform, assist with the upgrade of software, oversee data integrity initiatives, and prepare monthly statistical reports to support the operations of the HIM Department.

Requirements

• Associate Degree from an accredited Health Information Management Program OR in lieu of required credentials, Associate's Degree with five years of progressive experience in a Health Management Department or related health care OR High School Diploma with 7 years experience in Health Information Management.
• 7 years experience in a HIM department or healthcare experience.
• Must have computer skills and dexterity required for data entry and retrieval of information.
• Effective verbal and written communication skills and the ability to present information clearly and professionally.
• Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
• Strong interpersonal skills.
• Ability to anticipate issues that adversely impact the function of the HIM Department and use deductive reasoning skills to solve problems.
• Excellent decision-making, delegating, and technical writing skills.
• Demonstrated leadership skills.
• Ability to foster an environment of teamwork, professionalism, customer satisfaction, high performance, and mutual respect of others.
• Demonstrated ability to manage within a budget and to understand financial statements in order to make recommendation and institute changes.
• Ability to work independently, under pressure to meet project deadlines.
• Ability to work and remain calm in high pressure situations.

Nice To Haves

• Current Basic Life Support (BLS) certification from the American Heart Association within 60 days of hire. Exceptions will be granted for those in fully remote status.

Responsibilities

• Supervises and leads HIM staff in operational performance and coordinates daily workflow processes.
• Supervises and coordinates HIM staff in all Human Resource, employee relations, and individual employee performance matters.
• Monitors and maintains HIM queues, report, and systems to ensure quality and integrity of information and interfaces.
• Develops, complies, and distributes reports.
• Assists HIM management team, providers, and ancillary departments in all HIM areas.
• Performs other day-to-day operational assignments.
• Performs other job duties as assigned.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• Maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

Benefits

• Ochsner Health is proud to be an Employer of Choice.
• Ranked one of Newsweek's list of America's Greatest Workplaces for Diversity of 2024
• Becker's Healthcare listed Ochsner Health as 150 Top Places to Work in Healthcare
• Awarded Culture Awards for Purpose and Values and Healthcare Industry by Top Workplace
• Ranked as a 2023 Top Workplace in the USA!
• Awarded Top Work Places 2023 for six consecutive years by The Times-Picayune
• Earned 2022-2023 Great Place to Work Certification™
• Ochsner Health named to Newsweek's America's Greatest Workplaces for Parents and Families 2023

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree