Supv-Facilities Operations

St. Jude Children's Research Hospital•Memphis, TN

5d•Onsite

About The Position

Supervise and coordinate the maintenance activities of systems, equipment, building finishes, and grounds. Assists the Facilities Operations and Maintenance manager to ensure safe and proper supervision, monitoring, operation, and maintenance of assigned facilities, systems, and equipment. Provide front-line supervision for the maintenance staff and provides recommendation and oversight of proposed facility modifications, additions, and expansions. Performs other duties as required to achieve the department's mission.

Requirements

High school diploma/ GED required.
3+ years of experience maintaining and repairing mechanical equipment and systems, residential and commercial heating ventilation and air conditioning systems, and residential appliances, in an apartment building, hospital, or similar facility.
3+ years of experience coordinating maintenance activities.
Experience maintaining and repairing of systems (e.g., mechanical equipment and systems, building automation and control systems), in an apartment building, hospital, or similar facility, as applicable.
Experience implementing, and monitoring activities and procedures (e.g., facilities maintenance activities', analyzing complex control sequences) and providing solutions to difficult technical problems.
Basic proficiency in MS software and end-user proficiency in CMMS software.
Experience dealing with building occupants, contractors, and consultants.
Experience leading/monitoring teams/ resources/ timelines within area.
Proven performance in earlier role.
Demonstrates physical fitness and is able to work in a stressful environment.
Able to draw insights from different sets of data and quickly understand why issues are happening.
Solves problems quickly by identifying the root causes.
Encourages others to see the opportunities ahead amidst changing circumstances even when the details have not been finalized.
Remains calm in challenging and uncertain times by focusing on the end goals and solving problems.
Defuses any unforeseen developments and problems by leveraging data analysis and insights.
Maintains focus on goals.
Drives engagement and ownership for group to deliver ambitious results and solutions.
Proactively engages with customers to seek feedback and suggestions to deliver high quality service within own area.
Maintains exemplary service to support guests always demonstrating calm under pressure and exhibits a pleasing demeanor.
Independently addresses complex customer needs and issues, escalates as needed.

Nice To Haves

Bachelors degree preferred.
Steam Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement is preferred.
EPA Refrigerant Recovery Certification is preferred.

Responsibilities

Provide front-line supervision for preventive maintenance, troubleshooting, repairs, adjustments.
Act on all problems, emergencies, and other matters affecting own area (e.g., building automation and control systems, campus-wide equipment).
Proactively suspend activities when undue risk to health, safety, or the environment is identified.
Support development and implementation of standards, policies and procedures for facilities maintenance.
Research on new techniques to provide recommendations on equipment/system operation and modification for energy conservation, efficiency, and reliability; Stay updated with the latest trends in the facilities management industry.
Ensure all systems ( e.g., building automation system, facilities systems) monitoring, operations, and maintenance complies with institutional policies and procedures, and federal, state, and local regulatory agency requirements.
Deliver exceptional customer service and satisfaction; Ensure a safety focused mindset on all aspects within own area.
(Supervisors only) Lead and supervise teams; Train, mentor and guide team members and ensure they have all the resources required, to accomplish required monitoring, operations and maintenance of facilities.
Perform other duties as assigned to meet the goals and objectives of department and the institution.
Maintain regular and predictable attendance.