Supv Center (Interim)
About The Position
Under general direction, responsible for supervising day-to-day plasma center operations to ensure efficient plasma collections. Provides instructions, conducts meetings and communicates performance expectations. Advises management of employee relations and escalated donor issues. In conjunction with Group Leaders, facilitates donor movement throughout the center, minimizing wait and processing time. Monitors time card reporting procedures, attendance and utilization of overtime. Conducts error investigations and develop recommendations for process improvement. Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback. Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations. May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention.
Requirements
- High school diploma or equivalent vocational or technical training
- Minimum of (1) year supervisory experience required with responsibility for overseeing the activities of others
Nice To Haves
- Bachelor’s Degree or equivalent combination of education and professional work experience preferred
Responsibilities
- Supervising day-to-day plasma center operations to ensure efficient plasma collections
- Provides instructions, conducts meetings and communicates performance expectations
- Advises management of employee relations and escalated donor issues
- Facilitates donor movement throughout the center, minimizing wait and processing time
- Monitors time card reporting procedures, attendance and utilization of overtime
- Conducts error investigations and develop recommendations for process improvement
- Participates with management in recruitment and selection of center operations staff and in providing performance appraisals and feedback
- Ensures compliance with standard operating procedures (SOPs) and applicable federal, state and local regulations
- May assist with recruitment and selection of center operation staff and implementation of marketing initiatives to increase donor retention
Benefits
- For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
